Customer Service

To manage company’s social media channels, including Facebook, LinkedIn, Twitter, and all related platforms. - To attend and respond all messages, comments and queries from agents and customers via online and offline purchasing platform. - To attend all inquiries including the products, the problems, and to provide the delivery options (example COD,...

**Requirements**: - Experience in Call Centre/Third Party Administration (TPA)/Hospitality industry would be an added advantage. - Able to communicate well in both English & Bahasa Malaysia. - Computer literate and internet savvy. - Able to work in fast-paced environment, independent, customer-focused, result-oriented & disciplined. - Willingness to work...

Position Information Position Title: Customer Service Executive (Admission/Discharge) Industry: Healthcare Industry Location: Shah Alam Working Days: Rotational Basis Job Requirements: - Diploma/Degree holders with 2-3 years working experience in Third Party Administration (TPA) / Insurance Industry / Hospitality Industry - Must be able to read and write...

Job Requirement: - Documentation: Maintaining accurate and up-to-date service records, including customer and service technician’s contact information. - Inventory: - Maintaining inventory levels and ordering parts as needed to support service requests. - Ensure accurate inventory records in the system match the physical stock. - Communication:...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

Manage company’s social media channels etc Facebook, LinkedIn, Twitter, and all related platforms. - To attend and respond all messages, comments and queries from agents and customers via online and offline purchasing platform. - To attend all inquiries including the products, the problems, and to provide the delivery options (example COD, postage etc). -...

Manage company’s social media channels etc Facebook, LinkedIn, Twitter, and all related platforms. - To attend and respond all messages, comments and queries from agents and customers via online and offline purchasing platform. - To attend all inquiries including the products, the problems, and to provide the delivery options (example COD, postage etc). -...

**JOB RESPONSIBILITIES** - Maintaining a positive, empathetic and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels - acknowledging and resolving customer complaints - Knowing our products inside out so that you can answer questions - Keeping records of...

We are looking for self-motivated people with a positive attitude to join our team! **A) Responsibility** - Responsible for offering a friendly and efficient service to all customers. - Process customers’ orders to ensure that all items are prepared and served promptly. - Assists in setup and clear down of the front and back of cafe/restaurant...

**Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Senior Customer Assistant) - Min PT3/PMR/SKM **Responsibility** **Maintaining the level of customer service professionals in promoting the company's products**: -...

**Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Senior Customer Assistant) - Min PT3/PMR/SKM **Responsibility** **Maintaining the level of customer service professionals in promoting the company's products**: -...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...

Deliver a superior customer experience. - Friendly, positive with a good attitude - Greet customer, upselling and deal with customer complaints - Serve food and Beverages - Process Payment - Any other ad hoc task assigns by the Manager. **Benefits** - Attractive Salary Package - Service Point - Comprehensive Training Program - Long Service Award -...

**Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

**Customer Service Responsibilities Roles**: - Manage incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet...

-Ensure that team addresses customer inquiries and concerns promptly and professionally via phone, email and live chat. -To coordinate with Overseas agent on the shipment consolidation by Air & Ocean. -To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. -Responsible and resolve for customers’ queries...

To assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...