Customer Service Executive

**Requirements**: - Experience in Call Centre/Third Party Administration (TPA)/Hospitality industry would be an added advantage. - Able to communicate well in both English & Bahasa Malaysia. - Computer literate and internet savvy. - Able to work in fast-paced environment, independent, customer-focused, result-oriented & disciplined. - Willingness to work...

**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

Job Requirement: - Documentation: Maintaining accurate and up-to-date service records, including customer and service technician’s contact information. - Inventory: - Maintaining inventory levels and ordering parts as needed to support service requests. - Ensure accurate inventory records in the system match the physical stock. - Communication:...

To manage company’s social media channels, including Facebook, LinkedIn, Twitter, and all related platforms. - To attend and respond all messages, comments and queries from agents and customers via online and offline purchasing platform. - To attend all inquiries including the products, the problems, and to provide the delivery options (example COD,...

**Job position: Customer Service Executive** **Salary Up To RM2500** **Location: Shah Alam** **Job Descriptions**: - To update and maintain customer interaction in the customer relationship database. - To meet service targets by achieving both service and productivity level by ensuring that all calls are answered within the stipulated SLA (Service Level...

**RESPONSIBILITIES**: - Monitoring inventory and shipment transition for accuracy - Create POD from WMS system & ASP system - Open dockets from operations for every completed job task. - Demonstrate a willingness to learn and adapt to new tasks. - Possess problem-solving skills. - Manage daily operations & Administration. - Responsible of complete order...

**Customer Service Executive** **Job Descriptions**: - Identifying customer needs and providing solutions based on company standards operating procedures - Assist guest check in / check out process **Job Requirements**: - SPM, Diploma in any field can apply - Problem solving & Multi-tasking skills - Proficient in Microsoft office (Excel & Words) -...

**JOB RESPONSIBILITIES** - Maintaining a positive, empathetic and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels - acknowledging and resolving customer complaints - Knowing our products inside out so that you can answer questions - Keeping records of...

As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...

The Customer Service Executive will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. Provide administrative support in executing customer service...

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

**Customer Service Executive** **Job Descriptions**: - Identifying customer needs and providing solutions based on company standards operating procedures - Assist guest check in / check out process **Job Requirements**: - SPM, Diploma in any field can apply - Problem solving & Multi-tasking skills - Proficient in Microsoft office (Excel & Words) -...

**Manage Team Member Performance** - Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement - Coach and provide...

The **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

Position: Customer Service Executive / Assistant Industry: Electric & Electronic Job Descriptions: 1. Attend and handling salesperson order from customer. 2. Handling and tendering the customer order. 3. Preparing invoice, delivery notes, debit note, and credit note to customer. 4. Handling delivery, transportation, local and overseas shipment. 5....

**Customer Liaison**: - Act as the primary point of contact for customers exporting goods to Thailand and other cross-border destinations. - Build and maintain strong relationships with customers, understanding their needs and providing exceptional service. - Address customer concerns and resolve issues efficiently, ensuring high levels of customer...

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM4,000**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM3,500**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

A leading 3rd party administrator in medical industry is seeking a talents that specializing in **Customer Service Executive (Admission/Discharge).** As a **Customer Service Executive (Admission/Discharge)**, you will play a critical role in: - Process guarantee letter requests promptly and accurately. - Communicate with customers and hospital to gather...