Service Management

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

We are committed in providing on-the-job experience and mentoring to prepare the interns for real working experience on the following areas. - Collaboration and Stakeholder Management: Develop effective communication and collaboration skills to work with cross-functional teams and understand stakeholder requirements, contributing to the delivery of...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

**About Our Client** Our client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

**Position **:Customer Service Executive **Work location **:Petaling Jaya, Selangor **Industry **:Paper Merchant Company (Printing, Packaging, Publishing and stationery) **Salary range **:RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the...

The Manager Service Management or IT Service Delivery Manager is responsible for overseeing and ensuring the smooth and efficient delivery of IT services to meet the business needs. The job plays a crucial role in managing IT service operations, collaborating with internal teams and external vendors, and implementing best practices to optimize service...

i. Consultancy a) Establish, document, review, implement and audit management systems for client. b) Helping client for developing and drafting management systems documentation. c) Project co-ordination and management. d) Conduct pre-assessment. e) Consultants fine-tune documentation. f) Ensure project completion within targeted man-days with clients...

**Responsibilities** - Train, supervise and support office staff, including virtual front office, customer service, reservation and sales agents - Schedule shifts - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Manage sales target - Manage customer satisfaction - Keep updated...

**Purchasing Manager (Construction)** - Role Overview : Manages the procurement of high-quality materials at competitive prices, supporting the construction of luxurious yet value-for-money homes. - Reports to the Head of Construction and collaborates with Site and Project Management teams. - Key Outcomes - Procurement of quality materials at competitive...

a) Working closely with the Developer/Joint Management Committee/ Management Committee of said building, and the various sub-committees in particular, to achieve the objective of upgrading and maintaining the building; b) Monitoring the day to day operation of the building in accordance with policies, procedures and standing orders issued by the assigned...

Position : Sales Manager Work location : Petaling Jaya, Selangor Working Hours : 8.00 am - 6pm **Responsibilities**: - Servicing the need of existing and new customers. - Familiar with the Company’s products, services and able to anticipate customers’ requirement. - Desire to achieve sales target and expand clientele base. - Provide excellent...

Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...

**Responsibilities** - Managing a retail store, motivating and developing a sales team to increase sales and ensure efficiency. - Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements. - Maintains the stability and reputation of the store by complying with legal...

**Responsibilities**: - ** Service Network Development and Management**: Develop strategies to expand and improve the service network, maintain strong relationships with service providers, monitor their performance, and resolve any issues to enhance service quality. - ** Spare Parts Management**: Oversee inventory and procurement of spare parts, ensuring...

Responsibilities:Service Network Development and Management: Develop strategies to expand and improve the service network, maintain strong relationships with service providers, monitor their performance, and resolve any issues to enhance service quality.Spare Parts Management: Oversee inventory and procurement of spare parts, ensuring optimal stock levels,...

**About the Role**: The IT Service Manager leads the service management function for the Global Technology Services department. Adopt a customer and service-centric approach for the provision of IT service delivery. Manage all communications between IT and the wider business, guide quality and operational efficiencies of IT service management. You will...

**Industry**: Chiropractic & Physiotherapy Center (Clinic). This position is to ensure our customers receive a friendly welcome and be assisted in their enquiries, booking, and scheduling of our practitioner's services. **Working hours**:5 Working Days and 2 Offdays per week. - Monday - Friday: 9.30am -7.30pm - Saturday & Sunday : 8.30am - 6.30pm **Job...

**Location**:Petaling Jaya, MY, MY**Job Function**:Engineering**Requisition Number**:155752**Description**: **Job Summary** Manage the technical service and maintenance team to provide timely and reliable technical services to customers and clients, as well as DKSH operating facilities. This includes installation, warranty, repair and maintenance...

**Work Location**: Petaling Jaya **Employment Type**: Contractual **Roles and Responsibilities** - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Maintaining positive relationships with customers by identifying customer needs and overseeing service delivery within the...