F&b Operations Manager

3 weeks ago


Kuala Lumpur, Malaysia Amphawa F&B Sdn Bhd Full time

Instagram:
**Roles**:
Responsible for managing the day-to-day outlet operations, developing menus, purchasing supplies, managing menu cost and wastages, training and supervising staff, maintaining health and safety standards, and implementing strategies to maximise sales and profitability. Additionally, also monitor customer feedback, resolve issues, and strive to continuously improve the overall dining experience for customers.

**Primary responsibilities may include but are not limited to**:

- Oversees all aspects of the restaurant outlet’s operations, including front-of-house _(dining area, customer service) _and back-of-house _(central kitchen, food preparation)_.
- Hiring, training, scheduling, and managing staff members, including servers, cooks, and other personnel. Ensuring that employees adhere to restaurant and company policies and procedures.
- Ensuring excellent customer service by addressing customer complaints, resolving issues, and maintaining a welcoming and hospitable environment.
- Managing inventory levels, ordering supplies, and maintaining stock levels to ensure smooth operation without overstocking or shortages.
- Ensuring the quality of food, service, and cleanliness meets the restaurant's standards and complies with health and safety regulations.
- Developing and managing budgets, monitoring expenses, and optimising financial performance by controlling costs and increasing revenue.
- To develop new menus, preparing menu costing, pricing items appropriately, and analysing sales data to make informed decisions about menu offerings.
- Ensuring compliance with health and safety regulations, conducting regular inspections, and implementing measures to maintain a safe and hygienic environment.
- Developing long-term goals and strategies to improve efficiency, enhance customer satisfaction, and drive business growth.
- Addressing operational challenges as they arise, making quick and effective decisions to resolve issues and minimise disruptions.
- Facilitating communication and collaboration between different departments, ensuring everyone is working towards common goals and objectives.
- Evaluating the performance of staff members, providing feedback, and implementing training and development programs to enhance employee skills and productivity.
- Work together with relevant marketing personnel in developing marketing strategies to attract customers, promote special events, and increase sales. This may include advertising, social media marketing, and partnering with local businesses.

**Requirements & Skills**:

- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Culinary school diploma or degree in food service management or related field

**Salary**: RM4,500.00 - RM5,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Budget Control: 2 years (preferred)
- F&B Management: 2 years (required)

License/Certification:

- Food Handling (required)

Willingness to travel:

- 100% (required)

Expected Start Date: 03/13/2024


  • F&b Manager

    2 weeks ago


    Kuala Lumpur, Malaysia Eden Catering Sdn Bhd Full time

    **Responsibilities**: - **Operations Management**: Lead all F&B operations, including restaurants, banquets, room service, and catering. - **Staff Management**: Recruit, train, and supervise F&B team members. - **Budgeting and Financial Control**: Manage budgets and control costs to meet revenue targets. - **Quality Assurance**: Maintain high standards of...


  • Kuala Lumpur, Malaysia A&W (Malaysia) Sdn Bhd Full time

    **Overview** We're on the lookout for Operations Manager to be the driving force for our operational success to realize our vision to be the most admired F&B brand in Malaysia. Provide leadership, coaching and strategic direction to a team of Area Managers and Restaurant Management Team in the region to achieve sales and profit targets through people...

  • F&b Manager

    2 weeks ago


    Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time

    the Ensure that quality standards of food production are available from the kitchens for F&B outlets including Banquet functions. - Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service. - Ensure departmental profitability by preparing the F&B budget,...

  • Operations Manager

    5 days ago


    Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client, a distinguished local company renowned for their exquisite high-quality desserts, has been a cornerstone of the industry for nearly a century. With a rich legacy of excellence and an unwavering commitment to quality, they have successfully expanded their offerings and continue to grow, delighting customers with their delectable...


  • Kuala Lumpur, Kuala Lumpur, Malaysia A&W (Malaysia) Sdn Bhd Full time

    OverviewWe're on the lookout for Operations Manager to be the driving force for our operational success to realize our vision to be the most admired F&B brand in Malaysia.Provide leadership, coaching and strategic direction to a team of Area Managers and Restaurant Management Team in the region to achieve sales and profit targets through people management...


  • Kuala Lumpur, Malaysia BRICK HOUSE SDN BHD Full time

    Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards - Preserve excellent levels of internal and external customer service - Design exceptional menus, purchase goods and continuously make necessary improvements - Identify customers needs and respond proactively to all of their concerns - Lead F&B team by...

  • Operations Manager

    2 months ago


    Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a retail F&B company, specialising in bold flavors and contemporary dining experiences within the culinary venture sector. They are planning to continue to grow and expand their businessabout the jobReporting to Head of Business DivisionKey accountabilities: Managing day to day operations, operations teams and operations...


  • Kuala Lumpur, Malaysia DOME CAFÉ SDN BHD Full time

    **Job Overview**: The Training Manager in the Food & Beverage (F&B) industry is responsible for developing, overseeing, and continually improving training programs for all staff within the F&B operations. This role includes the creation of training materials, conducting educational workshops, assessing the effectiveness of training sessions, and ensuring all...

  • F&b Coordinator

    6 hours ago


    Kuala Lumpur, Malaysia Eden Catering Sdn Bhd (Penang) Full time

    **Education & Training** - A Diploma in Human Resources Management, Business Administration, or a related field is preferred. **Experience** - Minimum of 2 years’ experience in related experience in administration, hospitality industry, with 2 years’ experience in relevant function. **Skill / Attributes** - Assisting with day to day operations of the...

  • F&b Supervisor

    2 months ago


    Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

    Responsibilities - To oversee F&B day-to-day operations and to deliver a high level of service to guests - To ensure customer satisfaction through promoting excellent service (respond to customer complaints tactfully and professionally) - Responsible of daily meal reservations in F&B outlet and event order for banquet hall - To monitor and ensure the quality...

  • F&b Supervisor

    2 days ago


    Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

    Responsibilities - To oversee F&B day-to-day operations and to deliver a high level of service to guests - To ensure customer satisfaction through promoting excellent service (respond to customer complaints tactfully and professionally) - Responsible of daily meal reservations in F&B outlet and event order for banquet hall - To monitor and ensure the quality...

  • F&b Server

    2 weeks ago


    Kuala Lumpur, Malaysia Sunway Medical Centre Velocity, Cheras Maluri KL Full time

    Job description - To handle basic customer feedback and performing service recovery - To do serving for all in-patient meal efficiently and effectively daily - To report to F&B Manager and senior server on daily operational issues such patient complaint or ward issues with sisters. - To closely monitor on all safety and hygiene standard during operational...

  • F&b Manager

    2 weeks ago


    Kuala Terengganu, Malaysia PASARAYA XIRI SDN BHD Full time

    Managing food and beverage operations within budget and to the highest standards. Leading F&B team by attracting, recruiting, training and appraising talented personnel. Proven food and beverage management experience. Up to date with food and beverages trends and best practices. **Benefits**: - Health insurance - Maternity leave - Opportunities for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia DOME CAFÉ SDN BHD Full time

    Job Overview:The Training Manager in the Food & Beverage (F&B) industry is responsible for developing, overseeing, and continually improving training programs for all staff within the F&B operations. This role includes the creation of training materials, conducting educational workshops, assessing the effectiveness of training sessions, and ensuring all...

  • F&b Manager

    3 weeks ago


    Kuala Lumpur, Malaysia Viking Cruises Full time

    **ASSIGNMENTS/RESPONSIBILITIES** - Responsible for the entire service operation onboard - Supervision/supported of a professional welcoming and sales-orientated F&B Service - Coordinate with the Executive Chef dietary needs for guests according to manifest - Ensuring absolute cleanliness and order in accordance with HACCP rules - Operation of service...

  • Operations Manager

    2 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Prospect Consulting Malaysia Sdn Bhd Full time

    **Our Client** Our Client stands at the crossroads of tradition and innovation, crafting a future where Clean Label Baking is the cornerstone of culinary artistry and industry standards. With an array of advanced solutions—from superior Sourdough Concentrates to Natural Preservatives and High-performance Baking Enzymes—offers a canvas for unlimited...

  • Management Trainee

    1 week ago


    Kuala Lumpur, Malaysia INITIA INTERNATIONAL SDN BHD Full time

    **WE ARE EXPANDING!** **WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES** **FRESH GRADUATES ARE WELCOME TO APPLY** **INITIA GROUP**, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend...

  • Management Trainee

    1 month ago


    Kuala Lumpur, Malaysia Initia Group Full time

    **WE ARE EXPANDING!** **Type of Employment **:Full-time **Location **:Mont Kiara, Kuala Lumpur, Malaysia **WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES** **~ FRESH GRADUATES ARE WELCOME TO APPLY ~** **WHAT TO EXPECT**: - The 2-year rotational program gives you exposure to various roles within the operations/facilities you are assigned. - Learn about the...

  • Management Trainee

    7 days ago


    Kuala Lumpur, Malaysia Initia Group Full time

    **WE ARE EXPANDING!** **Type of Employment **:Full-time **Location **:Mont Kiara, Kuala Lumpur, Malaysia **WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES** **~ FRESH GRADUATES ARE WELCOME TO APPLY ~** **WHAT TO EXPECT**: - The 2-year rotational program gives you exposure to various roles within the operations/facilities you are assigned. - Learn about the...

  • Management Trainee

    1 week ago


    Kuala Lumpur, Malaysia INITIA INTERNATIONAL SDN BHD Full time

    **WE ARE EXPANDING!** **Type of Employment **:Full-time **Location **:Mont Kiara, Kuala Lumpur, Malaysia **WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES** **~ FRESH GRADUATES ARE WELCOME TO APPLY ~** **WHAT TO EXPECT**: - The 2-year rotational program gives you exposure to various roles within the operations/facilities you are assigned. - Learn about the...