F&b Supervisor
5 months ago
Responsibilities
- To oversee F&B day-to-day operations and to deliver a high level of service to guests
- To ensure customer satisfaction through promoting excellent service (respond to customer complaints tactfully and professionally)
- Responsible of daily meal reservations in F&B outlet and event order for banquet hall
- To monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to exceed customer satisfaction
- Responsible for the standards of cleanliness and hygiene in all F&B outlet and banquet hall related areas.
- To present menus, make recommendations and to push or upsell F&B outlet sales.
- To provide training and guidance to service staff on the presentation and display of food and beverages.
- To perform any additional tasks as delegated by management or guests to ensure our guests satisfaction
**Requirements**:
- High school, certificate or diploma in related area
- Preferably from hotel environment with hands-on experience in similar position.
- Able to communicate effectively
- Malaysian citizen
**Benefits**:
- 5 days week work
- Inpatient Coverage
- Outpatient Medical Coverage including Dependents
- Term Life Insurance Coverage
- Dental Allowance
- Meal provided
- Uniform Provided
- Additional Leave
- Performance Incentive
**Salary**: RM2,500.00 - RM3,000.00 per month
Schedule:
- Day shift
**Experience**:
- F&B Management: 2 years (required)
License/Certification:
- Food Handling (preferred)
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