Patient Navigation Officer

The customer service officer plays a pivotal role in guiding and navigating patients through the process of seeking opinions from doctors / consultants and the processes involved in getting the due treatment / medical care. Among the job descriptions include: - Attend to patients during their visit to guide them through the processes of seeking medical...

Attend to patients during their visit to guide them through the processes of seeking medical opinions from consultants / doctors. - Attend to questions and queries that the patient and/or family members may have with regards to the internal processes / flow. - Provide the right information in navigating the patients through the hospital’s internal...

**DUTIES & RESPONSIBILITIES**: The customer service officer plays a pivotal role in guiding and navigating patients through the process of seeking opinions from doctors / consultants and the processes involved in getting the due treatment / medical care. Among the job descriptions include: - Attend to patients during their visit to guide them through the...

Attend to patients during their visit to guide them through the processes of seeking medical opinions from consultants / doctors. - Attend to questions and queries that the patient and/or family members may have with regards to the internal processes / flow. - Provide the right information in navigating the patients through the hospital’s internal...

The customer service officer plays a pivotal role in guiding and navigating patients through the process of seeking opinions from doctors / consultants and the processes involved in getting the due treatment / medical care. Among the job descriptions include: - Attend to patients during their visit to guide them through the processes of seeking medical...

Participate in hospital QA activities. Maintaining appropriate records system. - Provide professionalism, quality customer service at all times while ensuring all registration and/or admission procedures of the patients to hospital are accurately keyed into Origin system and ensuring PDPA is applied at all times. - Ensure registration and/or admission staffs...

**Specific Duties and Responsibilities in General** **1.** **Registration** - New case registration. - Follow up registration. - Compulsory to ensure all registration forms, PDPA & Letter of undertaking forms are filled in with signatory and supporting document. **2. Admission** - Conversion from outpatient to inpatient. - Direct admission. - Book Room &...

**Job Purpose** To maintain an effective and efficient operation of the 24 hours Accident/Emergency Service and Inpatient Services. **Duties and Responsibilities** - Provision of 24 hours Emergency Outpatient Services. - Attends to all forms of emergencies brought into Accident/Emergency and emergencies in the wards. - Performs minor surgery, e.g. toilet...

**Title: Call Center Consultant (Back Office)** **Duration: Permanent position** **Location: Petaling Jaya, Malaysia** **JOB DESCRIPTION**: **Phone operator ** - Telemarketing - call follow-up on existing and/or new patient database Tele consultation - Manage patient complaints. **Salesforce CRM System** - Patient registration. - Appointment...

Ensure accurate and prompt billing of all charges are keyed in HIS system for all inpatient & outpatient including Radiotherapy. - Generate bills and ensure payments are collected before any discharge. - To check with Insurance companies on the validity of the medical card, limit, exclusions before discharging patient. To follow up with consultants promptly...

Ensure accurate and prompt billing of all charges are keyed in HIS system for all inpatient & outpatient including Radiotherapy. - Generate bills and ensure payments are collected before any discharge. - To check with Insurance companies on the validity of the medical card, limit, exclusions before discharging patient. To follow up with consultants promptly...

**We are looking for Customer Service Officer / Assistant at Taman Sea, Petaling Jaya.** **Job responsibilities**: - Responsible for day-to-day operation and administration of the clinic. - Manage the daily patient flow of the clinic. - Make, manage & monitor the scheduled appointments for the clinic. - Involving in cashiering, patients complain or perform...

Basic Salary: RM2,000 - RM3,000 Location: Kampung Tunku, Petaling Jaya Company's Industry: Engineering Company Working Hour: 9:00am - 6:00pm Monday - Friday (lunch 1 hour) **Front Office Assistant Responsibilities**: - Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. -...

Basic Salary: RM2,000 Location: Kampung Tunku, Petaling Jaya Company's Industry: Engineering Company Working Hour: 9:00am - 6:00pm Monday - Friday (lunch 1 hour) Saturdays 9am - 1 pm (1st and 3rd Saturdays off) **Front Office Assistant Responsibilities**: - Reporting to management and performing administrative duties. - Answering telephone calls, as...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns. - Identifying customers’ needs, clarifying information, researching every issue and providing solutions. - Escalate incidents involving dissatisfied customers, offering patient assistance and support. - Guide Merchant through troubleshooting, navigating the...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns. - Identifying customers’ needs, clarifying information, researching every issue and providing solutions. - Escalate incidents involving dissatisfied customers, offering patient assistance and support. - Guide Merchant through troubleshooting, navigating the...

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Key Responsibilities** - Overseeing all...

**Responsibilities**: - To accurately enter the patient’s information as provided on the request form into the Laboratory Information System (LIS) which includes the patient’s demographic information, doctor’s code, billing code and other relevant information pertaining to the request made. - To ensure that the correct test(s) is being ordered for the...

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...