Customer Care Specialist

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

Job Scope - 2-3 years of experience in providing client services, including system training (online& on-site), system configuration, customer support. - Assist Program/Project Manager to coordinate the project implementation. - Provide remote support services. - Responsible for data collection and import, data analysis. - Project management, process control...

**仕事内容**: Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. -...

**JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues - Manage customer complaints and feedbacks accordingly **REQUIREMENTS**: - Minimum SPM education level - 6...

Job requirements: - DEGREE FRESH GRAD ARE WELCOME TO APPLY! (MANDARIN ONLY) - Willing to work in a 24 hrs x 7 days shift work (including weekends and public holidays) - Passionate in helping to resolve customer issues / queries and complaint handling - Good typing speed & accuracy Working location: - kl sentral Pay: RM4,000.00 - RM5,500.00 per...

Job requirements: - DEGREE FRESH GRAD ARE WELCOME TO APPLY! (MANDARIN ONLY) - Willing to work in a 24 hrs x 7 days shift work (including weekends and public holidays) - Passionate in helping to resolve customer issues / queries and complaint handling Working location: - kl sentral Job description: - To handle all customer inquiries based on Standard...

Job Details: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required Job Requirements: - Able to communicate effectively with customers in a friendly and polite manner following the clients processes -...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

Job description - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and...

**Location**: KL Sentral **Job Scope**: - Respond to customer inquiries **Job Requirement**: - Must be able speak Cantonese/Mandarin/English - Can read and write - Have experience in Airline is advantageous **Salary Package**: - Basic : RM4,100 - KPI allowance **Working Hour**: - 24/7 rotational - 8 hours working + 1 hour break - Shift start at 9am,...

Requirement: - Telco related experience is preferrable - Must be able to read speak and write in Mandarin Job details: Office location - KL Sentral Working hour - 24/7 rotational shift, Mon-Sun (5 Working day) Job description: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer...

**Salary**: RM3,000.00 - RM3,800.00 per month Schedule: - Afternoon shift - Day shift - Night shift Ability to commute/relocate: - KL Sentral: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Where are you currently located? - What kind of visa are you holding? - What's your nationality? - Are you able...

**Requirements**: - Min requirement - SPM - Willing to work in a 24 hrs x 7 days shift work (including weekends and public holidays) - Able to read & write Traditional Mandarin word **Benefits**: - Paid training will be provided. - Fix Allowance - KPI Allowance - Shift Allowance (Subjective) - Annual Leave + Medical Leave + EPF + SOCSO - MNC and friendly...

Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...

: The Customer Care Consultant (CCC) role is to manage Outbound & Inbound services for Winback & Collection of Involuntary Churn Operations. The CSC is required to greet customers warmly and ascertain the problem or reason for calling and to assist customers in their inquiries DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via phone...

**Location**: KL Sentral **Job Scope**: - Respond to customer inquiries **Job Requirement**: - Must be able speak Cantonese/Mandarin/English - Can read and write - Have experience in Airline is advantageous **Salary Package**: - Basic : RM4,100 - KPI allowance **Working Hour**: - 24/7 rotational - 8 hours working + 1 hour break - Shift start at 9am,...

We are looking for people who are: - Flawless ability to converse, read, and write in English. - Ability to multi-task, prioritize, and manage time effectively. - Passionate about helping to resolve customer issues, queries, and complaints - A kind and humble team player who thrives in a fast-paced, dynamic environment. **Qualifications**: - A minimum of...

**Job Description**: - Supporting the **_Singaporean_** market - Respond to customer’s general inquiries in a timely and professional manner - Manage customer complaints and feedback accordingly **Requirements**: - **MUST HAVE** at least 1 year of experience in a Customer Service Role - Required language(s) : Fluent in **English**: - Good verbal and...

Are you a master communicator in Japanese and passionate about helping others? We're looking for dynamic individuals to join our team as Chat Support Representatives! In this role, you'll be the voice of our company, providing top-tier support to our valued customers with grace and enthusiasm. If you're a native Japanese speaker with excellent written...