Guest Service Agent

3 weeks ago


Kuantan, Malaysia RIMBUN DAHAN SDN. BHD. CO THE KASTURI RESORT Full time

**JOB SUMMARY**

Responsible for initiating an outstanding guest experience by ensuring passionate, competent and efficient service is provided at all times through a high level of guest service. As an initial contact person for hotel guests, the Hotel Ambassador presents hotel services and products in a positive, courteous and enthusiastic manner.

Enthusiastically welcome and greet guests, provide superior public relations and assistance to patrons and employees. Respond to and handle any incidents that occur on property in a prompt and professional manner. Responsible for the safety and security of all guests and employees in the hotel lobby. Complete reports and enforce hotel policies.

Pay: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Overtime pay

Application Deadline: 06/30/2024


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