Bank Collection Officer

5 months ago


George Town, Malaysia 1Millennium International Full time

Job Scope:

- Call customers to follow up and advise them to pay accordingly.
- Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve target
- Manage and achieve daily productivity standards
- Handle customers' request for interest waivers, queries and complaints
- Ensure that collection actions taken are within corporate guidelines, and collection policies
- Able to take on additional tasks and/or projects when assigned.

Job Requirement:
1. Min qualification: Bachelor Degree in any field (Compulsory)

2. Experience in collections/customer service/contact center will be an added advantage

3. Possess good spoken English and Mandarin will be an added advantage

4. Willing work extended hours and weekends as and when required

Location: Lebuh Pantai, Georgetown, Pulau Pinang

Kindly send your updated resume for this position.

Working hour/day: 8.30am-5.30pm (Monday - Friday)

Willing to do overtime until 7.30 pm & work on Saturday (once a month)

**Salary**: From RM3,000.00 to RM5,000 per month (negotiable based on experience )

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM5,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Application Question(s):

- Can you perform Overtime & stayback?

**Education**:

- Bachelor's (preferred)



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