Customer Banking Service Support- English Speaking

**Job Details** - Location: Penang Island - Shift : 5 working days **Responsibilities** - Acquire product knowledge and service skill through staff briefing and coaching from Team Manager - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Adhere to the policies set by the...

**Requirements**: - Minimum 1 years’ **experience in a BANKING customer service** environment - Strong banking knowledge is an added advantage - **MUST BE **Fluency in English and Mandarin languages (Spoke & Written)(mandatory) - Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone...

**Freshers welcome** **MUST - Fluent Speaking English ( C1 or B2 Level )** **Working Hours - Rotational night shifts** **Assistant Sales Advisor (English & Malay) (C1 / B2 Level in English Language)** Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) Experience in the sales or customer service industry is an added...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Proficient in the Mandarin language - Urgently hiring for Mandarin-speaking Customer Service Officers. George Town ,Penang RM 2,800 -...

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English **Working Hours**: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) - Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) - Experience in the sales or customer service industry is an added advantage. **Salary**: Basic...

**Job Details** - Company: Teleperformance Malaysia - Job title : Customer Success Specialist - Mandarin Speaking - TP Code: ID-CSS-WON-Penang-001 - Location: George Town, Penang, Malaysia - Shift: 5 working days (Night Shift) **Job Highlights** - Work Life Balance Environment - Ongoing training and development opportunities. - Fun and collaborative work...

Role - Customer Service Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Allowance - Language Allowance Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Shift: Rotational shift **Salary**: RM1,000.00 - RM3,500.00 per month Application Question(s): - Willing to work in Penang...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Proficient in the Mandarin language - **Location**: George Town, Penang **Salary**: RM 2,800 - RM 3,300 **Shift**:...

The Customer Success Specialist (CSS) will handle customer requests, manage concerns, and provide specific information based on enquiries received through inbound phone calls and emails. The CSS will serve as the primary contact for customers using the client’s website shopping channel. Qualifications Education Background: - Bachelor’s Degree or at...

**Job Details** - Location: Livingston, George Town, Penang - Shift: 9AM to 6PM (Monday to Friday) **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang...

**Job Details** - Location: Livingston, George Town, Penang - Shift: 9AM to 6PM (Monday to Friday) **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang...

Determining the cause of the problem and selecting and explaining the best solution to solve the problem - Provide high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible. - Demonstrate empathy while listening to customers and establishing their needs in order to offer relevant products,...

The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible result. The...

Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct advantage Required...

A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...

A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...

A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...

Job Description: - Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and grow. -...