Mobile Game Customer Service

**About Us**: We are leading global brand with over 10 years of experience, specializing in providing mobile game stores and distribution platforms for live streamers, gamers, game developers, and publishers. As we continue to expand, we are seeking a talented individual to join our team as a Business Development based in Kuala...

A leading BPO in KL is hiring! Job Title - **Customer Service Gaming (Local English)** Location - KL CENTRAL. Salary - RM3800 + KPI Allowance max up to Rm400 + Night Shift Allowance Rm300 **Criteria**: - Request to check have their User ID to check their adventure rank level **Essential Functions/Core Responsibilities**: - Ensure service delivered to...

**Game Content Designer** We’re looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to satisfy our player community with a mind towards driving commercial success on a free-to-play...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

**Location**: Kuala Lumpur, reachable by LRT/ MRT **About the Role**: Are you passionate about gaming and customer service? As a Hoyoverse Gaming Customer Service Executive, you'll be at the forefront of ensuring our players have the best gaming experience possible. This role offers a unique opportunity to blend your love for gaming with your exceptional...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

**Designation**: Customer Service Representative (Gaming Project) - Mandarin Speaker **Location**: KL Sentral **Working hours**: 24/7 Rotational Shift **Salary**: RM 4,000 (basics) + KPI up to RM 300 + Shift Allowance up to RM 300 **Key Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve...

Responsibilities: 1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues. 2. Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries. 3. Provide guidance and support to players...

**Role**:Manager -Customer Service **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ABAP Computer Computer Games Customer Service Digital Marketing Digital marketing (pull/push) Microsoft Office Vietnamese gaming...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Customer Service Microsoft Office Multitasking english Korean Language COMPUTER SKILL...

**Requisition Number**: 182315 **Position Title**: Game Designer I **External Description**: **Game Content Designer** We’re looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Digital Marketing Microsoft Office english Indonesian Must be fluent in speaking...

Job title - Customer Service Gaming (Mandarin + English) Location - KL, Central. - Request to check have their User ID to check their adventure rank level Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding,...

**Position: Mandarin Speaking Customer Service (Gaming Project)** **Client Background: MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 - 4,400 - KPI Allowance - Night Shift Allowance - Bonus **Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Customer Service Microsoft Office Customer oriented gaming - 2 years in Customer Service...

Responsible for a mobile game product, including goal setting, client schedule planning, content localization formulation, quality assurance planning, in game event planning and other operation related task - Develop and execute product roadmap - Monitor overall product progress and goals - Analyze product’s performance and the effectiveness of in game...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Indonesian gaming - **Immediate joiners** **KL Sentral** **Rotational shifts** **Salary**: MYR: 4k +200 Housing Allowance The...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Customer Service Microsoft Office Multitasking Mandarin Proficient in the Mandarin language Must be fluent in speaking...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Communication Skills gaming Native Korean - **Immediate joiners** **KL Sentral** **Rotational shifts** **Salary**: MYR...