Quality Assurance Executive

8 months ago


Kuala Lumpur, Malaysia ASAP MOBILITY SDN BHD Full time

**This position in overall is, managing the quality management system in the company developed on the basis of international ISO standards;**
**Management of company policies and other compliance matters.**

**_ Quality Management System:_**
- Maintenance, deployment and continuous improvement of the Quality Management System (QMS).
- Provide value add audit findings analysis to process/procedure owners to enable
effective improvements.
- Perform the QMS document management & control function.
- Organize and facilitate the Quality Management Review meeting and the
implementation of action points from management review.
- Track and monitor the implementation of key performance indicators pertaining to the quality management system to ensure alignment in meeting customer satisfaction.

**_Compliance Program:_**
- Monitor and overall oversight, coordination and support for the execution of country ethics and compliance program consistent with overall corporate objectives
- Provides support with the implementation of the culture of ethics and compliance program to ensure compliance with the Code of Conduct, anti-corruption laws, or company policies and procedures, to include:

- Compliance Risk Assessment and Mitigation Plan.
- Training, Education and Communication.
- Escalation and Reporting of Compliance Matters
- Compliance Metrics, Auditing, Reporting and Continuous Improvement.
- Investigations and Resolution.
- Assist in providing compliance advice to all levels on an ongoing basis
- Maintain and updating ISO related documentations for all department.



  • Kuala Lumpur, Malaysia TENBEX ENGINEERING SDN BHD Full time

    **Company Description** Tenbex Engineering Sdn. Bhd. (TESB) is an engineering company established in 2004 and based in WP. Kuala Lumpur. TESB operates in West and East Malaysia and serves as a licensed service contractor/vendor for oil companies such as PETRONAS, MURPHY, REPSOL, SHELL, and EXXON MOBIL. With a team of experienced personnel from various Oil &...


  • Kuala Lumpur, Malaysia D2S Resources Sdn Bhd Full time

    Position Vacant : Quality Assurance Executive Location : Bukit Damansara, KL Company : D2S Resources Sdn Bhd Experience : 3 years **QUALIFICATIONS / EXPERIENCE** - 3 years of working experience in Life Insurance industry - QA experience preferred. - Any automation testing certification is an added advantage - Tertiary qualification, preferred -...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Manager, Quality Assurance **Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service Quality Assurance (SQA) Planning and Management:...


  • Kuala Langat, Malaysia Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** **Quality Assurance Executive** Location: Nestle Distribution Centre,Sijangkang Company: Nestlé Manufacturing (M) Sdn. Bhd. Full-time Bachelor’s Degree in Food Science or any other relevant discipline At least 2 year of relevant experience **Position Summary** Leads a small team to ensure microbiological/chemical/sensory...


  • Kuala Lumpur, Malaysia G2G Full time

    **Job Scope** We are seeking a detail-oriented quality assurance specialist to be in charge developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. This role will work closely with various departments to perform and validate test cases based on...


  • Kuala Lumpur, Malaysia WPP Success Sdn Bhd Full time

    **Role Summary**: **Key Responsibilities**: - Conduct evaluations of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide constructive...


  • Kuala Langat, Malaysia Nestle Operational Services Worldwide SA Full time

    **Position Snapshot (Quality Assurance Executive)** Location: Sijangkang, Selangor Company: Nestlé Manufacturing (M) Sdn Bhd Permanent - Full Time Bachelor’s Degree in Supply Chain/ Logistics or any relevant studies. A minimum of 3 years’ experience in FMCG or warehouse operation in Quality Assurance. **Position Summary** Joining Nestlé means...

  • Quality Assurance

    3 months ago


    Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

    **Requirements** - Proven experience in quality assurance within a call center or customer service environment is required, with a focus on both voice and non-voice channels - Strong understanding of call center operations, customer service best practices, and multi-channel support dynamics. - University education or diploma, preferably in a related...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Quality Assurance Manager **If you are looking to excel and make a difference, take a closer look at us...** The Quality Assurance Manager who will be reporting to the Head of Process & Governance, under the Group Technology Division, is responsible to conduct independent assessment in the identified IT process area and recommend solutions with a goal to...


  • Kuala Lumpur, Malaysia PST Travel Services Sdn Bhd Full time

    **GENERAL DESCRIPTION** As a Junior Executive in Quality Assurance, you will be responsible for monitoring and assessing the performance of our customer service representatives to ensure adherence to quality standards and best practices. Your primary objective will be to maintain and improve the overall quality of customer interactions, thereby enhancing...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Role Summary: Key responsibilities: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive feedback to...

  • Quality Assurance

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Full time

    **Principal Function** As a Quality Assurance (QA) and Regulatory Affairs (RA) Executive, you will play a key role in ensuring compliance with relevant regulatory requirements and maintaining the highest standards of quality across our organization. You will collaborate closely with cross-functional teams to implement and maintain quality management systems...

  • Quality Assurance

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Principal Function** As a Quality Assurance (QA) and Regulatory Affairs (RA) Executive, you will play a key role in ensuring compliance with relevant regulatory requirements and maintaining the highest standards of quality across our organization. You will collaborate closely with cross-functional teams to implement and maintain quality management systems...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Executive Quality Assurance & Delivery **Reports To**: - Assistant Manager, Customer Experience & Delivery **Role Purpose**: - Responsible to assist Senior Executive, Customer Experience Delivery on the strategic design, implementation, and optimization of customer experience initiatives to ensure a best-in-class customer experience. In...


  • Kuala Lumpur, Malaysia Ria Financial Services Full time

    Quality Assurance Analyst Duties - Work as QA Engineer in a distributed team with other QA Engineers. - Work with cross-functional teams. - Integrate with the QA standards and guidelines of the team. - Take part in daily meetings, groomings, retrospectives (agile) and up with the work of the team. - Identifying gaps/dependencies in the requirements in the...


  • Kuala Lumpur, Malaysia Glints Full time

    **Responsibilities**: - Review and assess diverse media content for quality and adherence to guidelines. - Identify and document issues in video, audio, and graphics, ensuring compliance with standards. - Conduct systematic testing to detect and report bugs, glitches, and deviations from quality parameters. - Ensure media content complies with industry...

  • IT Quality Assurance

    6 months ago


    Kuala Lumpur, Malaysia Tan Chong Motor Holdings Berhad Full time

    Job Summary As a QA consultant, you are responsible to perform any required software testing to ensure systems are functioning as per documented requirements. **Responsibilities**: Perform functional tests (System Integration Test, User Acceptance Test, Automation Test) Validate features/functionality of the system as per documented business...

  • Quality Assurance

    6 months ago


    Kuala Lumpur, Malaysia Royal Selangor International Sdn Bhd Full time

    **Quality Assurance (QA) Intern** Royal Selangor is looking for interns to join our Quality Assurance (QA) team. Here, you will be exposed to various tasks aimed at ensuring the quality and consistency of our products. This internship spans 3 - 6 months at our headquarters in Setapak Jaya, Kuala Lumpur. **About the Internship** You will be involved in...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Key Responsibilities** - Implement quality assurance policies and procedures to ensure compliance with applicable regulations and standards. - Support all aspects of the Quality Management System including updating QMS manuals, SOPs and forms, conducting internal audits, and follow-ups on NC/CAPA. - Investigate and resolve quality issues, including...