Call Centre Representative

4 weeks ago


Shah Alam, Malaysia Intelek Talent Solutions Sdn Bhd Full time

**Position**:Call Centre Representative (Inbound)
**Location**:Subang Hi-Tech,Shah Alam, Selangor
**Working Hours / Days**:Rotating shift (**Earliest shift starts at 6.30 am, Latest shift ends at 2.00 am - 9 hours shift**) / 5 days in a week (**including weekends and PH**)
**Employment Type**:1-year Contract(**renewable based on performance**)
**Salary**:

- Basic Salary: RM 1,800 to RM 2,000 (**based on experience & education level**)
- Shift & Transport Allowance: RM 500 (**depending on working schedule**)
- KPI Performance Incentives: Up to RM 1,250 (**based on performance**)
- Overtime

**Benefits**:

- Medical Insurance
- Free Staff Line Number
- Internet package
- Staff Parking Space (Free Parking space)
- EPF, Socso & EIS

**Job Descriptions**:

- Handle inbound call and assist on customers’ inquiries, complaints, requests pertaining to company's products and services (for Telecommunication Industry).
- Responsible for keeping abreast of the product knowledge, marketing campaigns, systems, processes and technology content displays.

**Job Requirements**:

- SPM/Diploma/Degree in any field.
- 1-2 years of working experience in the service industry preferably in call centre.
- Excellent command of English and Bahasa Malaysia for both spoken and written.
- Pleasant personality and excellent interpersonal skills.
- MUST be able to work on shift, weekends and public holidays.
- Degree Fresh Graduates with interest in Customer Service field are encouraged to apply.
- MUST be willing to work in Shah Alam and possess own transport.
- Applicant(s) must be fully vaccinated for Covid-19.

**Tag: nfh/plp/16022024**

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus



  • Shah Alam, Selangor, Malaysia Intelek Talent Solutions Sdn Bhd Full time

    Position:Call Centre Representative (Inbound)Location:Subang Hi-Tech,Shah Alam, SelangorWorking Hours / Days:Rotating shift (Earliest shift starts at 6.30 am, Latest shift ends at 2.00 am - 9 hours shift) / 5 days in a week (including weekends and PH)Employment Type:1-year Contract(renewable based on performance)Salary: Basic Salary: RM 1,800 to RM 2,000...


  • Shah Alam, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

    **Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...


  • Shah Alam, Malaysia Glory HR Solutions Full time

    A leading 3rd party administrator in healthcare industry is seeking a Fresh Graduates / Experienced **Call Centre Specialist.** As a **Call Centre Specialist**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from clients or...


  • Shah Alam, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    A leading third party administrator in Medical Insurance Industry is seeking a Fresh Graduates or experienced in Customer Service located at Bukit Jelutong, Shah Alam. As a** Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Keep a record of...


  • Shah Alam, Selangor, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    A leading third party administrator in Medical Insurance Industry is seeking a Fresh Graduates or experienced in Customer Service located at Bukit Jelutong, Shah Alam.As a Customer Service Executive, you will play a critical role in:Attend to inbound calls. Ensuring customer satisfaction and building strong relationships. Keep a record of customers'...

  • Call Centre

    2 weeks ago


    Shah Alam, Selangor, Malaysia Smart Tech Tank Sdn Bhd Full time

    Job Requirement: Comfortable to work under pressure and meet critical deadlines. Good communication skills in English, Malay language for spoken. Tamil is an added advantage Good communication skills Can be working as a team to achieve the required KPI element Do a survey question to our customer and record the feedback 3 Months Contract (renewable) Got OT...


  • Shah Alam, Malaysia ASIA RECRUIT MANAGEMENT SDN BHD Full time

    Job Description - Proactively engage targeted customers via outbound/inbound sales enquiries. - Contact potential or existing customers to inform them about a product or service using scripts. - Ask questions to understand customer requirements and close sales. - Understand the assigned market segments, to promote and provide value added services as well as...


  • Shah Alam, Malaysia OCK SETIA ENGINEERING SDN BHD Full time

    **Jobs Description**: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting,...


  • Shah Alam, Malaysia OCK Group Berhad Full time

    **Job Descriptions: - ** 1) Take customer calls and provide accurate, satisfactory answers to their queries and concerns 2) De-escalate situations involving dissatisfied customers, offering patient assistance and support. 3) Call clients and customers to inform them about the company’s new products, services and policies. 4) Guide callers through...


  • Shah Alam, Selangor, Malaysia OCK SETIA ENGINEERING SDN BHD Full time

    Jobs Description: Take customer calls and provide accurate, satisfactory answers to their queries and concerns Deescalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company's new products, services and policies Guide callers through troubleshooting, navigating the...

  • Call Center Executive

    2 weeks ago


    Shah Alam, Malaysia SKYWORTH DEVELOPMENT MALAYSIA SDN BHD Full time

    1. Perform the day-to-day activities of Service desk 2. Answering incoming calls Inquiries, job status, exchange, spare part or any inquiries about product 3. Complaint Create report - Assist customer solve their complaints (products and services) 5. Net promoter score - Call customer to get feedback of our services and product 6. To liaise effectively...


  • Setia Alam, Malaysia Glory HR Solutions Full time

    A leading 3rd party administrator in medical industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from clients or...


  • Shah Alam, Malaysia MMW Bone Alignment Centre Full time

    Customer Service cum Inhouse Sales Executive MMW Bone Alignment Centre located at Bandar Bukit Raja, Klang specializes in the Chinese Art of Bone-Setting with the combination of Chinese Medical Arts and Traditional Therapy that relieves problems like sprained muscles, bone dislocation, sciatica, scoliosis, neck pain, hunchback, and others. It is a RISK-FREE...

  • Call Centre

    2 weeks ago


    Shah Alam, Malaysia SMART TECH TANK SDN BHD Full time

    Smart Tech Tank Sdn. Bhd. is a big data company that uses consultative approach on solving real-world business and operational challenges with the best possible technology and transformative business processes. We have assembled a team that has vast experience in developing technology-based solutions and products. Our main goal is to do things right,...

  • Call Centre

    2 weeks ago


    Shah Alam, Selangor, Malaysia SMART TECH TANK SDN BHD Full time

    Smart Tech Tank Sdn. Bhd. is a big data company that uses consultative approach on solving real-world business and operational challenges with the best possible technology and transformative business processes. We have assembled a team that has vast experience in developing technology-based solutions and products. Our main goal is to do things right,...

  • Call Centre

    4 weeks ago


    Shah Alam, Malaysia Smart Tech Tank Sdn Bhd Full time

    **Job Requirement**: - Comfortable to work under pressure and meet critical deadlines. - Good communication skills in English, Malay language for spoken. Tamil is an added advantage - Good communication skills - Can be working as a team to achieve the required KPI element - Do a survey question to our customer and record the feedback - 3 Months Contract...


  • Shah Alam, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    A leading of Medical Industry is seeking an experience in **Customer Service Executive - Call Center** at Bukit Jelutong. **Highlights**: - Career opportunities for fresh graduates!! - Attractive remuneration package **Requirements**: - Malaysian with age below 35 years - Willingness to work late/on shift as or when required - Able to communicate well in...


  • Shah Alam, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

    **Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...


  • Shah Alam, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

    **Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...


  • Shah Alam, Malaysia RANGERS TECHNOLOGY SDN BHD Full time

    We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering calls, handling inquiries, and troubleshooting problems with our products and services. BENEFIT: ACCOMODATION PROVIDED, Salary increment, incentive etc **Job Types**: Full-time,...