Warranty Executive
4 days ago
Responsible for verifying and validating incoming warranty requests.
- Maintains an active log of warranty activity in dealer and supplier listing, including all correspondence with the manufacturer.
- Administrates collection and return of all manufacturer-required defective components.
- Manage and track all customer collection and inquiries on all warranty issues.
- Manage and track warranty claims with the manufacturer.
- Exhibits strong customer service skills.
- Maintains a good relationship with the dealer and the manufacturer.
- To carry out any other duties as directed by the Management.
**; Requirements**:
- At least 1 year of working experience in the related field is required for this position.
- Required Skill(s): Microsoft Office.
- Preferably Junior Executive specialized in Clerical/Administrative Support or equivalent.
- Self-motivated and goal-oriented, desire to deliver results
- Ability to adapt and grow in a competitive environment
- Ability to work quickly and effectively under deadline pressure
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