Technical Support Analyst

by asking the right questions, analyzing and allocating the case appropriately based - on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding - test center administrators through the corrective steps. - Document details of cases and prioritize according to urgency and importance in - Salesforce. Monitor...

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

**Job Descriptions**: - Participate/undertake IT project tasks to prepare test script & test plan, to perform testing and troubleshooting in SIT & UAT environment). - Provide user support. - To support end to end production batches. **Job Requirements**: - Bachelor Degree in Computer Science or IT related fields. - Possessed technical skills in: Microsoft...

Job Responsibilities:As a Technical Support Analyst for AS400 Systems at Businesslist, your primary objective will be to deliver high-quality support services to business users on the AS400 platform.You will be responsible for addressing business queries and requests, ensuring timely resolution of reported incidents, and performing root cause analysis to...

**Role: Technical Business Analyst for Production Support - Compliance Technology** **Experience: Total 8+ (4+ years as IT BA relevant (Preferred Banking background))** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of experience working as a Business Analyst or a...

**Role: Technical Business Analyst for Production Support - Compliance Technology** **Experience: Total 8+ (4+ years as IT BA relevant (Preferred Banking background))** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of experience working as a Business Analyst or a...

About the RoleWe are looking for an experienced technical professional to join our team as a Software Development Analyst, supporting all aspects of Windows server management and infrastructure.

**Job Description Details**: **Role Title: Technical Business Analyst** **Role Type: Initial 12 month and Extendable Contract through Optimum Infosolutions - KL, Malaysia** **Job Location: KualaLumpur, Malaysia** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of...

**Job Description Details**: **Role Title: Technical Business Analyst** **Role Type: Initial 12 month and Extendable Contract through Optimum Infosolutions - KL, Malaysia** **Job Location: KualaLumpur, Malaysia** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of...

We're seeking a highly skilled NOC Analyst to join our team! In this role, you will be responsible for providing premium-level support to our largest and most technically sophisticated customers.Your primary focus will be on monitoring, alerting, and addressing issues related to availability and latency degradation in Layer 7 traffic. You will work closely...

Job OverviewClaire Plais - Domitille Vielle seeks a highly skilled and motivated Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our global end-users.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service...

We're looking for a highly skilled Technical Support Specialist to join our team at Prometric Ireland Limited. As a key member of our Operations Command Center, you will play a critical role in ensuring the smooth delivery of exams and providing exceptional candidate experience.About the JobThe successful candidate will be responsible for planning and...

Company OverviewWelcome to Swift Software, a dynamic and innovative company that values diversity and inclusion. We strive to create an environment where everyone's voice counts and where individuals can reach their full potential.We are committed to delivering exceptional customer service and are looking for a talented IT Analyst to join our team. As IT...

Technical Test Analyst Job DescriptionWe are seeking a skilled Technical Test Analyst to join our team in Kuala Lumpur. As a Technical Test Analyst, you will be responsible for ensuring the quality of our software products through technical testing and analysis.Key Responsibilities:Analyse system requirements and identify potential issues.Develop and execute...

**GENERAL SUMMARY**: **DUTIES & RESPONSIBILITIES**: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. - Document details of cases and...

**About us** Ikon Science is a global provider of geopredictive and knowledge management software and solutions to optimize subsurface discovery and production. For over 20 years, Ikon’s dedicated service-minded teams have applied deep scientific expertise and technology innovation to help customers extract more actionable knowledge from sophisticated...

Job Summary:The Field Tech Analyst will provide technical support to clients in person and through various communication channels. This includes troubleshooting and resolving technical issues, setting up and configuring AV equipment, and performing regular maintenance and testing of AV equipment.Key Responsibilities:Provide technical support for desktop...

Averis Sdn Bhd seeks a skilled Desktop Support Analyst to provide technical assistance to users on desktop-related issues.This role involves troubleshooting and resolving technical issues, working closely with users to ensure minimum downtime.Key Responsibilities:Troubleshoot and resolve technical issues related to desktops, applications, and infrastructure...

About the RoleWe are looking for a talented Operations Command Center Analyst to join our growing team in Kuala Lumpur, Malaysia. As a key member of our Global Operations Command Center function, you will play a critical role in supporting in and out-of-channel exam delivery and candidate experience.Your primary responsibilities will include planning and...

Job DescriptionThe Senior HR Executive-Talent Acquisition at HCL Tech is seeking a highly skilled and experienced Service Desk Analyst to join their team. As the first point of contact for users seeking technical assistance, this role requires strong communication skills and the ability to troubleshoot complex issues.Key Responsibilities:Provide timely and...