Front Desk Adminstration

5 months ago


Kuala Lumpur, Malaysia LUNADYN SDN BHD Full time

Lokasi: Gurney Mall Keramat KL & Setia Alam Selangor - Tugasan harian Seorang Admin Front Desk PERLU menjawab segala panggilan serta pertanyaan pelanggan secara online (aplikasi Whatsapp) serta offline (SMS). - Mengendali segala tempahan slot bekam dan urutan badan dan memastikan slot yang ditempah oleh pelanggan tidak bertembung dalam suatu masa yang sama, sama ada secara online (whatsapp dan website) serta offline(sms/call) - Menyambut pelanggan dengan mesra dan menerangkan setiap pakej yang ditawarkan oleh Spa Bekam Ar Rayyan dengan teliti. - Mengisi data pelanggan ke dalam Sistem yang telah dibekalkan oleh pihak syarikat. - Kakitangan Admin Front Desk perlu mendapatkan TESTIMONIAL secara broadcast mesej melalui whatsapp daripada setiap pelanggan yang telah mencuba servis bekam di Spa Bekam Ar Rayyan. - Memastikan Kad-kad pelanggan berada dalam keadaan tersusun kemas dan tidak bercampur aduk supaya memudahkan urusan untuk pencarian kad pelanggan pada sesi seterusnya. - Keadaan ruang tamu sentiasa dalam keadaan bersih dan ruangan kaunter sentiasa bersih dan dalam keadaan sedia untuk menyambut tetamu. - Menghidangkan air teh herba kepada pelanggan dan memastikan bayaran dibuat oleh pelanggan setelah selesai rawatan.
SPA BEKAM AR RAYYAN ditubuhkan pada 2 Ogos 2015 sebagai pusat rawatan bekam berkonsepkan ‘MODERN SPA CLINICAL’ yang memberi jaminan keselesaan kepada pelanggan dan mengutamakan kebersihan dalam perawatan serta mematuhi garis panduan yang ditetapkan oleh Kementerian Kesihatan Malaysia. Pada awal penubuhan bermula di Gombak (HQ) sehingga sekarang Spa Bekam Ar Rayyan telah mempunyai 26 cawangan di seluruh Malaysia. Kami mempunyai beberapa orang penasihat dari bidang perubatan dan fisioterapi bagi memastikan perjalanan operasi kami mengikut garispanduan yang betul. Sebahagian terapis kami juga berpengalaman dalam bidang perubatan dan fisioterapi. Semua pekerja serta terapis adalah warganegara Malaysia. Pelanggan kami terdiri daripada pelbagai bangsa, agama, lelaki dan wanita
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


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