Study Tour Specialist

6 months ago


Subang Jaya, Malaysia AUG Student Services Full time

**Development of Study Tour Program**:

- To develop study tour programs that promote AUG’s partner institutions and study destinations
- To research on destinations, venues, and activities that contribute to participants educational and cultural immersion.
- To collaborate with partner education institutions on campus activities such as trial classes, workshops, networking sessions, campus tours and many more
- To coordinate all logístical aspects of study tours, arranging flights, transportation, accommodations, meals, and documentation related to visa.
- To develop itineraries for study tour program that is engaging and well balances with education activities and cultural experiences
- To prepare and manage overall budget and expenses for study tour programs
- To provide pre-departure information and orientation session to participants and parents
- To present and discuss with stakeholders on bespoke program

Study Tour Executions
- To oversee the program’s implementation, ensuring seamless deliveries of the program according to itinerary
- To offer effective leadership and compassionate pastoral case, fostering the well-being of all participants
- To cultivate a positive, safe and inclusive learning environment that promote active participation, encourage the practice of self-discipline and nurtures a sense of responsibilities
- To evaluate the programs for future improvement by preparing feedback form
- To proactively prepare for unforeseen circumstances and offer effective solutions as needed
- Travel will be required as this position will lead selected tours

Public Relations
- To build excellent relationship with representatives from institutions;
- To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association, Marketing vendors);
- To visit schools, colleges and universities and build relationship with principles and school counsellors

Sales and Marketing
- Meet set sales targets.
- Develop and implement strategies to achieve and exceed these sales targets.
- Responsible for the advertisement, promotion and marketing of study tours.
- Continuously analyze the profitability of study tour programs.

**; Requirements**:
- Minimum Diploma/Degree in the tourism industry or equivalent
- Working experience in the service industry will be an added advantage for this position
- Excellent communication and fluent in written and spoken English and Bahasa Malaysia
- Passionate for travel, tourism and hospitality industry


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