Itsm Support Operations Analyst

     Proven experience in ITSM support roles, with a strong understanding of ITIL principles. -      Familiarity with ITSM tools such as ServiceNow, Jira Service Management, or similar platforms. -      Excellent communication and interpersonal skills with a customer-centric approach. -      Ability to troubleshoot and...

**Job Information**: Workplace - HybridIndustry - TelecommunicationsCity - Kuala LumpurState/Province - No valueCountry - MalaysiaZip/Postal Code - 000000- If you are passionate about playing a key role in the success of Singapore’s first digital network operator, providing a suite of communications services, we want to hear from you!- Our client is a...

**Position Vacant: IT Onsite Support Analyst** Company: D2S Resources Sdn Bhd Location: KL, Malaysia Experience: 2+ years **QUALIFICATIONS / EXPERIENCE** - Degree or Diploma from Information Technology or equivalent discipline. - Experience with SaaS ITSM Suite of tools such as ServiceNow. - Proficient in troubleshooting and problem-solving techniques. -...

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

**Responsibilities**: - Collaborate with cross-functional teams to gather campaign assets, both online and offline, and ensure timely delivery. - Communicate with internal and external groups to ensure marketing materials comply with regulations. - Identify issues, risks, and benefits of website content and functionality updates, and outline business...

As a Senior Service Desk Team Analyst, you will support the operational execution of the Global Service Desk to ensure dentsu provides exceptional Customer Service. Working with market-leading ITSM Service Management tools, you will be part of the Global Service Desk that supports dentsu offices across APAC. Supporting the latest technologies within a...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems.  We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1.       Execute professional...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region. As a Service Desk Team Analyst in our Kuala Lumpa office you will support the operational execution of the Global Service Desk to ensure DAN provides exceptional Customer Service....

Malaysia - Operations - Investment Bank **Job Reference #** - 287215BR **City** - Kuala Lumpur **Job Type** - Full Time **Your role** - Do you know who we are in Malaysia Operations team? - Are you interested on what we are doing at Malaysia Operations? - Are you keen to join our team & continue to provide excellent service/support for Malaysia trade...

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Junior Risk Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and...

Why join us? - Great working culture! - Young, energetic and fun learning organization! - Strategic location ~within walking distance to MRT and KL Monorail! - Birthday and Anniversary leave - Optical, Dental and Wellness Benefit provided **Job Description**: - Prepare daily, weekly, monthly and quarterly reporting for business team, management and...

**About us** Ikon Science is a global provider of geopredictive and knowledge management software and solutions to optimize subsurface discovery and production. For over 20 years, Ikon’s dedicated service-minded teams have applied deep scientific expertise and technology innovation to help customers extract more actionable knowledge from sophisticated...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems. We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1. Execute professional services contracts by...

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

Technical Analyst Important Information Location: Kuala Lumpur Job Mode: Contract Work Mode: On-site Responsibilities and Duties - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and...

**Job Title: Service Desk Analyst: Arabic Speaker** **Work Location - KL, Malaysia** - Provide VIP support. - Route problems to internal 2nd and 3rd level IT support staff. - Coordinate and manage relationships with vendors and support staff that provide hardware /software / network problem resolution. - Administer and provide User account provisioning. -...

**Job Description (JD)** - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and confidence of business users through the delivery of proactive and timely services. - Maintain the relationship...

**Key Responsibilities**: - Technical Capability. Works within a team with little supervision as an established specialist. Has detailed knowledge in their area for example, systems, implementing technical changes, building software regimes, build evaluations, coaching and training of less experienced staff, infrastructure maintenance etc. - Scheduling &...

We are looking to fill the** Platform Support Specialist (Software Support) **position in our Product Management Team, located in Kuala Lumpur, Malaysia. You will work hand in hand with the Product Support Team, Technology Team, Commercial, and Operations Teams in the APAC region to help the company achieve operational excellence. **Key...

Hi Greetings from Avows technologies We have multiple openings for **Level-2 Application Support** Please find the JD "Minimum CGPA 3.2 with Bachler / Master degree, major in Computer Science or Information Technology. DB basic skill with proficiency in writing SQL queries and working with SQL Server will be nice to have. Experience by using ITSM tools...