Assistant Restaurant Manager

2 days ago


Kuala Lumpur, Malaysia DAITO ASIA DEVELOPMENT (M) SDN. BHD. Full time

'¢ Supervise the associates ensuring that the correct methods of service are maintained, as agreed in the standards of performance. '¢ Complete knowledge of menus and wine list and to be able to advice guests if required. '¢ Report to the manager anything that he/she cannot handle alone or unsure of; and reports any complaints immediately. '¢ Ensure an adequate mise-en-place of condiments, linen, stationary, etc., in accordance with the daily requirements of the hotel. '¢ Ensure all associates receive On The-Job-Training to the agreed Standard of Performance; and have the necessary skills to perform their duties with the maximum efficiency. '¢ Build an efficient team of associates; and ensure continued improvement by taking an active interest in the welfare, safety, development and motivation of the associates. '¢ Prepare rosters for the associates, covering normal hours of duty and holiday periods. '¢ Ensure all associates report for duty punctually and in the correct uniform, so presenting the correct impression to the guests. '¢ Ensure all associates are courteous and helpful to the guests at all times. '¢ Ensure all associate has a clear understanding of the hotel's fire drill, bomb threat procedures and the Associate's Handbook. '¢ Maintain a high standard of personal appearance. '¢ Maintain all equipment in good working condition. '¢ Control the outlet's equipment: chinaware, silverware, glassware and linen '¢ Approve all food, beverage and general requisitions for the department. '¢ Aware of costing, expenses and payroll against forecast and budget. '¢ Practice economy where food, beverage, paper supplies, electricity and water are concerned. '¢ Adhere to all rules and regulations set by the management while on duty. '¢ Responsible for the implementation and upkeep of the guest database; using business cards, guest comments and preference. '¢ Responsible for set up, implementation and sales of all promotions and daily specials in the restaurant. '¢ Constantly seeks to improve service, reduce costs and increase sales. '¢ Responsible for the upkeep of repairs and maintenance of the venue. '¢ Responsible for checking of the standards of cleaning in the venue.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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