Internship (IT Service Desk)

6 months ago


Petaling Jaya, Malaysia JOS (MALAYSIA) SDN BHD Full time

**Specification**

We are currently looking for young and dynamic students to join our internship program. The student filling this position will handle a wide range of important duties. We will create a remarkable learning and professional experience for interns so that they will have a real exposure of working environment.

**Responsibilities**:

- Record and manage all service requests and incidents in the service management system.
- Assist in troubleshooting hardware, software, and network-related issues.
- Escalate unresolved issues to higher-level support teams as necessary.
- Monitor and follow up on open tickets to ensure timely resolution.

**Requirements**:

- Currently pursuing a diploma/degree in Information Technology, Computer Science, or a related field.
- Excellent communication skills, both written and verbal in English.
- Willing to learn and ability to multi-task
- Ability to effectively collaborate and work in a team-based environment
- Great interpersonal skills and social competency
- Must posses an eagerness to learn

**Job Type**: Internship
Contract length: 6 months

Pay: Up to RM800.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Please provide your internship start date & end date
- How would you rate your English speaking skill? (1 - lowest, 5 - highest)
- Are you Malaysian?


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