Air Freight Customer Service

The CompanyWe are partnering with one of the top-ranking logistics service providers who has an extensive global presence that offers comprehensive logistics solutions.The Air Freight Customer Service will be responsible to:Prepare air and land shipment booking and related shipping documents. Ensure shipping and transportation activities adhere to legal...

**The Company** Our client is an American supply chain solutions leader who provides airfreight, ocean freight and contract logistics solutions for more than 120 locations globally. They support the aerospace, automotive, consumer retail, energy, hi-tech, industrial and many other industries. Reporting to the Air & Ocean Freight Manager, the Air and Ocean...

The CompanyOur client is an American supply chain solutions leader who provides airfreight, ocean freight and contract logistics solutions for more than 120 locations globally. They support the aerospace, automotive, consumer retail, energy, hi-tech, industrial and many other industries.Reporting to the Air & Ocean Freight Manager, the Air and Ocean Freight...

**Requirements** - Prefer with 1 years of working experience in the air freight forwarding or logistics industry - Basic knowledge of freight forwarding and regulatory requirements including INCOTERMS may have the advantage - Ability to multitask in a fast-paced environment. - Proficient in Microsoft Office (Excel, PowerPoint) - Able to work on shift...

Job description - Learn and execute of day-to day Air Export Customer Services activities i.e. freight (Air freight space) booking arrangement, follow up and monitoring. - Coordinate with customs team for shipment customs clearance own/customer appointed - To support or execute any other tasks as may be assigned by the superior from time to time, as relevant...

**ROLES, RESPONSIBILITY AND AUTHORITY**: a) Manage documentation flow. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licences. b) Handle daily operations for both export and import airfreight shipments c) Complete customs clearances, ensuring full compliance to any relevant regulations. d) Coordinate the...

**Responsibilities**: - **Air Freight experience is compulsory**: - Help manage current customer accounts. - Deal with Liner booking - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide sales invoices to customer and...

Job description Learn and execute of dayto day Air Export Customer Services activities i.e. freight (Air freight space) booking arrangement, follow up and monitoring. Coordinate with customs team for shipment customs clearance own/customer appointed To support or execute any other tasks as may be assigned by the superior from time to time, as relevant to the...

**Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...

**Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...

Established in 1989 providing total logistics services in the fields of international air / ocean freight forwarding and customs brokerage. Having five branch offices which are KLIA Operations which was incorporated in 1996, Penang Operations in 1998, Port Klang Operations in 1999. The Glenmarie Headquarters was setup in 2002 and the Johor Bharu operations...

An Established US based forwarding company located in Penang. Mid-America Overseas offers a wide range of services to suit our customer’s unique needs. From ocean freight to air freight, from door-to-door forwarding to special projects and dangerous goods shipping, our team of highly trained professionals are experts in meeting and exceeding customer...

An Established US based forwarding company located in Penang. Mid-America Overseas offers a wide range of services to suit our customer's unique needs. From ocean freight to air freight, from door-to-door forwarding to special projects and dangerous goods shipping, our team of highly trained professionals are experts in meeting and exceeding customer...

Air Freight Export Billing - Rate Check and validation - Invoice posting - Invoice status validation, check and follow up - Check and follow up on Revenue Leakage file - Check and follow up on Sick File - Issue Supplementary Invoices or credit notes - Monitor invoice status on unbilled files until closure - Prepare internal/external reports - Update Payment...

Communicating with customers, making outbound calls to potential customers, and following up on leads. - Understanding customers' needs and identifying sales opportunities. - Keeping up with product and service information and updates. - Creating and maintaining a database of current and potential customers. - Explaining and demonstrating features of...

**The Company**: Our client is a European international freight forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has a strong networks and offices in Europe, Asia, America, Africa, Oceania, and Middle East. **The Customer Service Executive, Ocean...

_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - To handle and identify customer inquiries completely and accurately to the satisfaction of the customer - Respond promptly to customer inquiries on booking confirmation and monitoring of shipment. - Proactive in communication with...

The Company:Our client is a European international freight forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has a strong networks and offices in Europe, Asia, America, Africa, Oceania, and Middle East.The Customer Service Executive, Ocean Freight...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...