Application Support Specialist

We are seeking for an experienced Application Support Specialist to join our team. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times. **WHAT YOU WILL DO** - To provide advice and identify...

**SUMMARY** Begin your career with DHL IT Services! We are seeking for an experienced Principal Application Support Specialist to join our team. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution...

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) Application Services - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. - Design...

**Responsibilities**: - Application Support.**Qualifications**: - Experience: 4 years and above - This role requires experience with Integral Life, SMART400, COBOL400, CL400, SQL400 Key Competencies- Communication skills - written and verbal. - Planning and organizing. - Prioritizing and Time Management - Assessment and analysis skill. - Attention to...

Primary Skills: Application support, Linux, SQL Query Task Description: 1. Strong knowledge and experience working in Unix/ Linux environment. Familiar with Unix/ Linux commands and shell Scripting. 2. Strong knowledge and experience in Oracle SQL query language. 3. Knowledge in monitoring tools such as zabbix, grafana and etc. 4. BY WMS Technical...

**SUMMARY**: To deliver Application support and deployment services for part of a given business area to DHL countries/ functions, in order to ensure the maximum availability of these services to the business and the smooth deployment of new or improved services with mínimal disruption to business continuity. **RESPONSIBILITIES**: - Troubleshooting and...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

Qualifications - Experience: 4 years and above - This role requires experience with Integral Life, SMART400, COBOL400, CL400, SQL400 Key Competencies - Communication skills - written and verbal. - Planning and organizing. - Prioritizing and Time Management - Assessment and analysis skill. - Attention to detail and accuracy. - Flexibility. - Adaptability -...

We are looking for Help Desk Support Specialists to provide 24/7 support, including weekends and public holidays. Their primary responsibility will be to deliver excellent customer service by offering technical assistance to end-users of the system. Training will be provided! Job Details: - Provide first-level technical support and troubleshooting...

Job descriptions: - First point of contact to respond to issues and queries from Business Users and to provide solutions based on existing catalog/ knowledge base. - Responsible for interacting with users on a day-to-day basis, to understand and log all necessary information required to fulfill service requests and resolve incidents in a timely manner. -...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

**Job Brief** We are looking for a passionate **Billing Specialist** to help us retain our core member base. In this role, you will ensure that our customers are successfully billed every month. In addition to this, you will be communicating with our members to ensure that they are happy with their experience at our gyms and ensure that their feedback and...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. - This position provides...

**Exciting Job Opportunity!** **Position**: Customer Success Specialist (CSS) - (English & Mandarin) **Location**: George Town, Penang (On-site) **Client Company Size**: MNC **Salary**: RM 3,000 - RM 3,700 **Language Allowance**: RM 300 **Shift**: 24/7 Rotational shift **Qualifications**: - **Education**: Bachelor’s Degree or Diploma in any...

Staff agrees to and binds and obligates himself to devote all his specialty as Technical Specialist specifically in the Tank Scanning business to the company as your responsibilities should include visually inspecting/scanning of storage tanks and reporting your findings by utilizing provided tank scanning/inspection tools and software and reporting it to...

We are seeking a proactive and empathetic Student Engagement and Admissions Specialist to join our team. This role is essential in building strong relationships with prospective students and their families, understanding their unique needs, and guiding them through the enrollment process with personalised support. **Responsibilities**: - Engage in...

About Hunters International Sdn BhdHunters International Sdn Bhd is a technology-enabled global business services company, listed on Nasdaq. We specialize in customer engagement and improving business performance for leading brands across 40 countries.Job SummaryWe are seeking a highly skilled Customer Support Consultant to join our team in Cyberjaya. As a...

**Job Summary**: Customer Success Specialist (CSS) is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. **Accountabilities**: - Deliver end-to-end customer support, from contract and account set-up, to order and payment. - Accountable for Bid and Tender, Contract Management, Pricing, Data...

**Responsibilities**: **About Horizontal**: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest growing private companies. Horizontal Talent specializes in staffing for IT, Digital &...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...