Executive, Operation Improvement

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

**工作的主要目的：** 在系統增強、通話品質、整體工作流程方面改善聯絡中心部門的職能，並確保聯絡中心符合公司政策和程序。 **職位描述：** - 協助單位負責人/部門負責人進行營運改善專案。 處理單位負責人或部門負責人要求的所有項目的測試和實施。 -...

**Position : Sale Service Associate** **Intake Date : ASAP** **Working Location : Bangsar South** **Working Hours : Monday - Friday** **Salary : RM2200 - RM2500 + Allowance (Depends experience/education)** **REQUIREMENT**: - Must willing to travel to Shah Alam or KLIA if required.**: - Minimum 2 years experiences in Customer Support, or Supply...

**JOB DESCRIPTION** - To control and oversee all company projects, people, and ventures. - Responsible for the overall success of the company projects in Malaysia and working with - Managing Director and the Group’s Company in Hong Kong and mainland China. - Report directly to the Board of Directors. - Networking, communicating, and dealing with potential...

Position : Business Development Executive Company : E-commerce industry Working Location : The Vertical, Bangsar South Basic Salary : RM 3500 - RM 4000 Contract Duration : 12Month (Conversion is based on performance) Job Task: - Building trust relationships with existing and potential clients and continuously seeking for business growth...

Provide support to the operations team in the day-to-day running of the business. - Balancing attention to detail with swift execution - following through our standard SOP while maintaining quality is key. - Coordinate with internal teams to ensure that customer orders are fulfilled on time and to a high standard. - Communicate with external partners and...

Provide support to the operations team in the day-to-day running of the business. - Balancing attention to detail with swift execution - following through our standard SOP while maintaining quality is key. - Coordinate with internal teams to ensure that customer orders are fulfilled on time and to a high standard. - Communicate with external partners and...

**Job Title**: Business Support Manager **Department**: Business Support **Location**:Bangsar South, Kuala Lumpur **Job Summary**: 1. Operational Oversight: - Provide comprehensive operational support to various business functions. - Collaborate with department heads to ensure smooth day-to-day operations. - Streamline processes to enhance efficiency and...

Job Summary The Operations Assistant Manager will play a critical role in optimizing and streamlining various aspects of our business operations. This position requires a detail-oriented and analytical individual who can collaborate with cross-functional teams, manage day-to-day operations, and assist the Head Of Operations in implementing process...

**Position **:Key Account Representative **Location**: Bangsar South **Salary**: RM3,000 - RM4,000 **Working Hours**: Monday - Friday / 8.30am - 5.30pm **Contract Duration **:12 month (Renew based performance) - Building trust relationships with existing and potential clients and continuously seeking for business growth opportunities. - Understanding client...

About the opportunity **About The Role**: We are looking for highly motivated individuals with a good level of operational competency to manage performance monitoring & compliance of foodpanda’s marketplace business. The individual must be able to multitask and be an advocate for both internal & external stakeholders while upholding a high degree of...

Proposes, plans, coordinates and execute events, training and other functions including workshops, seminar, etc. - To support all online/offline pre-event, during event, and post-event operations - With experience operating OBS, Zoom, and organizing webinars, managing and overseeing the technical aspects of virtual events - Conduct research, make site...

Responsibilities: - Product Maintenance: Assist in the routine maintenance of our digital products, ensuring optimal performance and user satisfaction. - Operational Support: Work closely with the tech team to manage day-to-day operations of digital products, including troubleshooting and resolving issues. - Collaboration: Liaise between the tech team and...

Our vision is to become your Online Shopping Companion, the place where Southeast Asia’s 600M people start their e-commerce journey, where consumers discover the latest deals, compare prices and save money. With more than 6 billion offers on our platform, 100+ million unique shoppers last year, and a reputation as an independent authority when it comes to...

**Company Description** “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well...

About the opportunity **About the Role**: We are looking for a **Specialist, Vendor Operations** to be based in **Bangsar South**. This role will be reporting to the **Lead, Commercial Projects**. The department generally is responsible for vendor program strategy, projects, and implementation. **Responsibilities include, but are not limited to**: - Grow...

Primary Duties & Responsibilities: 1. Lead Management - Generate outbound leads, analyze & and qualify leads in order to verify potential for Sales Team - Nurture open and cold qualified leads until ready for handover to Sales Team - Generate, create, analyze & follow up leads in C4C - Derive lead generation activities from annual strategy and propose new...

Sales Operations is the Supply Chain or the internal operations of a business. This is a backend position dealing with supply partners and virtual accounts or wallets. **Career Pathway**: Sales Operation Executive **What you will learn**: - Dealing with international airtime transfer and money transfer services - Updating and managing virtual wallets of...

**Responsibilities**: - Support day-to-day activities of Member Operations through effective communication with the Members Services team. - Able to execute an effective manpower arrangement to ensure manpower and various resources are being allocated effectively and efficiently to run the operation at an optimum level at all times. - Assist staff in...

**Responsibilities**: - Support day-to-day activities of Member Operations through effective communication with the Members Services team. - Able to execute an effective manpower arrangement to ensure manpower and various resources are being allocated effectively and efficiently to run the operation at an optimum level at all times. - Assist staff in...