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Specialist, System Support

4 weeks ago


Petaling Jaya, Malaysia FUJIFILM Business Innovation Asia Pacific Pte. Ltd. Full time

Duties & Responsibilities
- To work with Sales Consultant/Specialist by assisting them with pre-sales analysis and solution design to aid the development of business cases
- Develop strong findings through analysis of customers’ current state, to understand and analyze customers’ business strategy, its impact on work processes and document flows, and to help design appropriate Managed Print Services (MPS) solution
- Accountable for all Pre-sales assessment deliverables to customers, such as data validation and final assessment reports
- Be responsible for the day to day management of the assessment (project) through reinforcing the processes and methodology for the analysis
- Coordinate and plan schedule to ensure resources are optimized
- Create project plans and manage virtual teams to deliver on project objectives
- Increase the skills and professionalism of the team on all engagements
- Promote BEST practices sharing and contribute to the learning and development plans of each team member
- Monitor external developments and keep the outsourcing services team informed of relevant new developments in term of people, process and technologies that may be of benefit to internal team members and its customers
- Process understanding and improvement skill
- Cross-functional coordination
- Teamwork and interpersonal skill
- Communications, e.g. assessment findings/solution status reporting
- Process documentation and redesigning
- Consulting and conflict resolution
- Root cause analysis and statistical reporting
- Performance Measurements

Requirement
- Bachelor Degree in any field
- Minimum 4 years relevant working experience
- Own transport and must able to travel
- Process Oriented person
- Able to work independently as well as a good team player.

**Job Types**: Full-time, Permanent

**Salary**: RM6,000.00 - RM7,500.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- Do you want own transport?

**Experience**:

- relavent: 3 years (required)