Executive - Customer Services

1 week ago


Johor Bahru, Malaysia NISSIN INTERNATIONAL LOGISTICS (M) SDN BHD Full time

**JOB DESCRIPTION:

- **
- Assist the Manager/A.Manager to achieve the organizations objectives short term and long terms goals.
- Execute daily Customers’ Service Operation effectively and efficiency to enhance customer satisfaction and customer retention.
- Ensure job creation, billing, payment request to accounts.
- To select the vendors base on service and rate.
- Execute and handling import export activity and documentation including coordinating the customer bookings with shipping liner, negotiating freight charges, coordinate with consignee for delivery, trucking, transportation and storage.
- Ensure the shipping process and documentation are comply to the Customs regulation and other current legislation and regulations.
- Ensure the customers’ service requests, quotation, enquiries and costing are attended promptly.
- Report Customer feedback from potential and existing customer to the Management.

**WORKING EXPERIENCE AND ACADEMIC REQUIREMENTS:

- **
- Diploma with minimum experience for 3 to 5 years in logistics or any related field
- Ability to develop close relationships with customers, government officers, suppliers and stakeholders.
- Good communication skills, both written and verbal.

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Logistics: 3 years (preferred)

Expected Start Date: 08/01/2024



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