![TG Human Resource Services Sdn. Bhd.](https://media.trabajo.org/img/noimg.jpg)
Junior Customer Service Executive
4 weeks ago
**Job description**:
**Working Hours**:
Monday to Friday; 9am to 6pm
**Responsibilities**:
- Responsible to deliver consistent experience to address customers' concerns in a customer centric manner and in accordance with the company's service standards and quality objective
- Resolving customer feedback and complaints effectively and professionally, aiming to retain customer loyalty and satisfaction
- Striving to exceed customer expectations and maintain high levels of customer satisfaction and loyalty
- Any ad-hoc duties as advised by supervisor
**Job Requirements**:
- At least 2 years of Customer Service Experience.
- **Excellent command of English Language.**:
- **Handled Singapore client experience.**:
- Experience and familiarity with insurance products will be a distinct advantage.
- Enjoy spending hours communicating with the customers.
- Technology and automation is your good friend.
- You can communicate technically with NON-technical people.
- You have an innovative mind and are a self-starter.
- Proactive in coming up with ideas and solutions that will improve customer experience.
**Job Type**: Contract
Contract length: 12 months
Pay: RM3,000.00 - RM4,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Do you have any experience handling Singapore clients or customers?
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 2 years (preferred)
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