Bpo Talent Acquisition Manager

Role: Talent Acquisition Manager Salary Range: RM 15,000 - RM 20,000 Location: Penang Language: Malay + English (Malaysian) Start Date: ASAP or with Notice Period Experience: Bachelor Degree and 10+ years in the BPO Industry is a Must. **Overview**: As a Talent Acquisition Manager, you will play a pivotal role in sourcing, attracting, and retaining...

Key Responsibilities: - Develop and implement recruitment strategies to meet organizational staffing needs. - Collaborate with hiring managers to understand their staffing requirements and priorities. - Manage the hiring process, including negotiating job offers and coordinating onboarding activities. - Maintain accurate and up-to-date recruitment records...

Job title: Talent Acquisition Specialist Industry: Freight Forwarding industry Location: Klang, Selangor **About the Job** **Responsibilities**: - Create job description, understand selection criteria, and design interview questions that reflect each position’s requirements - Responsible for the end-to-end process of recruitment process including...

Responsibilities - Determine current staffing needs and produce forecasts - Develop talent acquisition strategies and hiring plans - Lead employment branding initiatives - Perform sourcing to fill open positions and anticipate future needs - Plan and conduct recruitment and selection processes (interviews, screening calls etc.) - Assist in employee retention...

**Main duties: -** - Developing policies and strategies for acquiring new talent - Analyzing the company’s hiring and talent needs to anticipate hiring - Working with hiring managers to anticipate needs and fill positions - Managing the screening process, including resume screening and interviewing - Building relationships with applicants and past...

A BPO (Business Process Outsourcing) Quality Assurance Manager plays a critical role in ensuring that the services provided by the BPO company meet or exceed client expectations and industry standards. The job description typically includes a range of responsibilities aimed at maintaining and improving service quality. Here's a comprehensive outline of what...

**Key Responsibilities** - **Training Program Development and Delivery**: - Design, develop, and deliver comprehensive Lean Six Sigma training programs for employees at all levels. - Customize training content to address specific process improvement needs within the BPO environment. - Conduct workshops, seminars, and training sessions, both in-person and...

JOB DESCRIPTION: - Identify hiring needs and ensure understanding of the Job Description and qualification requirements; - Handles entire recruitment Team, process and reference checking procedure where appropriate; - Ensures compliance of employment requirements; pre-employment requirements - Employee orientation, ensuring that the new employees are...

Hello Greetings from Softenger Sdn Bhd. New requirement for your support: Location : Penang Availability : Able to start immediately will be great Contract : extendable to 12 months contract and the possibility of permanent role at the end of the contract Job Highlights: Flexible working hour & hybrid work mode An opportunity to chart your career path in...

Hello Greetings from Softenger Sdn Bhd. New requirement for your support: Location : Penang Availability : Able to start immediately will be great Contract : extendable to 12 months contract and the possibility of permanent role at the end of the contract Job Highlights: Flexible working hour & hybrid work mode An opportunity to chart your career path in...

**Responsibilities**: - Develop and implement quality assurance policies and procedures - Conduct regular quality assurance audits to identify areas for improvement - Ensure compliance with industry regulations and standards - Train and mentor quality assurance team members - Analyze data to identify trends and implement corrective actions - Collaborate...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Korean Call Centre skills Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive,...

Responsibilities: 1. Lead and manage a team of customer service representatives, providing guidance, support, and coaching as needed. 2. Develop and implement strategies to ensure high-quality customer service delivery. 3. Monitor team performance and provide regular feedback and coaching to drive improvement. 4. Handle escalated customer issues and...

Responsibilities: 1. Lead and manage a team of customer service representatives, providing guidance, support, and coaching as needed. 2. Develop and implement strategies to ensure high-quality customer service delivery. 3. Monitor team performance and provide regular feedback and coaching to drive improvement. 4. Handle escalated customer issues and...

**Main duties: -** 1. To assist HRM on the activities of the Human Resources: talent acquisition, payroll, compensation and benefits, and training and development. 2. To assist HRM on preparing and maintaining the Employee Handbook on a regular basis and ensure the clinic is in compliance with the Employment Act and HR policies are applied...

**Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Mandarin english - Quality Assurance Mandarin + English SpeakeQuality Assurance Supervisor a. Language: Mandarin and...

Job Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the art centre, ensuring its smooth and efficient functioning. This role involves managing staff, facilities, events, and logistics, and also includes coordinating the successful opening of new centres. Key Responsibilities: - **Develop, implement, and optimise...

Job Title: IT manager Industry: Education Location: Johor Bahru **Responsibilities**: - Develop and maintain system plans, including expertise in Lark exploration. - Analyse business processes and convert them into IT solutions. - Able to manage data clouds effectively. - Suggest suitable technologies for the IT infrastructure and systems to improve...

Our client is the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...