Customer Services Officer

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

Recording sales and order information and sending copies to the planning office or entering data into a computer system. - Work closely with Production and Store Dept to achieve committed deliveries to customers. - To monitor and follow up with all deliveries related sales operation activities. - Responsible the delivery activity regards to the customer...

**CUSTOMER SERVICE OFFICER** JOHOR BAHRU SERVICE CENTRE AUTOPASS COLLECTION CENTRE **JOB SCOPE** - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION(ONLINE APPLICATION) - HANDLING QUE MANAGEMENT SYSTEM(QMS) SYSTEM **SKILLS** - CROWD MANAGEMENT - LEARN TO BE A...

**CUSTOMER SERVICE OFFICER** **JOHOR BAHRU SERVICE CENTRE 1** - JALAN TUN ABDUL RAZAK, SUSUR 1, 80000, JOHOR BAHRU_ AUTOPASS COLLECTION CENTRE Johor Bahru Service Centre(JBSC) 5 Day Work!!!! - **JOB SCOPE**_ - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in English writing and speaking - Willing to work overtime - Flexible to...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

IMMEDIATELY HIRING - BASIC + COMMISSION + ALLOWANCE - INDOOR OFFICE ENVIRONMENT - 5 DAYS WORKING (MONDAY - FRIDAY) - Able to speak fluently in English (MANDARIN WILL BE AN ADVANTAGE) - Able to work in a group environment. - With or without experience fresh graduates are welcome to apply. - Intensive training provided. - Maintaining records of customer...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibilities**: - Register, update & record our customers’ particulars & requests into our on-line system and then monitor, follow up, and coordinate all works that are necessary in completing the customers’ requests. - Following up on the feedbacks & escalations within internal department/organization to resolve issues brought up by customers. -...

Responsible to prepare delivery order (D/O) in accordance to MRF - Monitor and analyze order requests, promptly notifying the OPS CS when stock availability is low and request on stock allocation. - Ensure Finished Goods is picked in accordance to first-in-first-out (FIFO) - Working with QC, Production and Planner to expedite urgent order or request, and...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place - Actively share customer feedback to internal departments to improve the customer experience - Actively respond to the feedback received from the social medias - Work with internal teams to ensure the pre & post service for all products are in...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

Position**:Call Center Customer Service** **Officer** Working Location**:Johor Bahru** Type**:Rotational Shift** Contract**:6-month (Extend after confirmation)** **Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer...

**Requirements**: - GCE 'O' level and/or Diploma in relevant discipline - Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry - Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS) - Customer focused and a great team...

**Job description** - Provide mall information about products and services such as car park, retail location, shopping promotion etc. - Attend to shoppers' queries, feedback and complaints. - To manage incoming calls to ensure customer's queries and referral of services are answered promptly and professionally. - Ensure all lost and found cases reported and...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. Work location : Iskandar...

Handle day to day customer service support - Monitor and respond to customer inquiries, comments, and complaints on social media platforms promptly and professionally. - Handle ticketing system inquiries, including ticket purchases, reservations, and refunds. - Involve in promotional activities, survey or company's events **Job Requirements** - Applicants...