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Customer Service Executive Mandarin
1 week ago
Job Title : Customer Service Executive
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Mandarin, Cantonese & English
Salary - 3000 MYR plus Allowance upto 700 MYR for Mandarin plus English Speakers
Joining Bonus - Upto 5000 MYR.
DOJ: 3rd, 10th and 31st July
Location - Johor Bahru & Ara Damansura
**Job Description**:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Proficiency in English Communication (Speak, Read, Write) -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Working days
- 5.5 / 6
Shuttle service provided
- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode
- Walk in
Pay: From RM3,000.00 per month
Application Question(s):
- Do you have the following typing speed score: Typing Speed 25, Accuracy 100%, Net Speed 25?
- Are you willing to work on site and in 24 hours work-shift?
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Mandarin (required)
- English (required)
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