Customer Service Executive Mandarin

6 months ago


Kuala Lumpur, Malaysia Go-Get Data Consultancy Full time

Job Title : Customer Service Executive

Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Mandarin, Cantonese & English

Salary - 3000 MYR plus Allowance upto 700 MYR for Mandarin plus English Speakers

Joining Bonus - Upto 5000 MYR.

DOJ: 3rd, 10th and 31st July
Location - Johor Bahru & Ara Damansura

**Job Description**:

- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Proficiency in English Communication (Speak, Read, Write) -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.

Working days
- 5.5 / 6
Shuttle service provided
- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode
- Walk in

Pay: From RM3,000.00 per month

Application Question(s):

- Do you have the following typing speed score: Typing Speed 25, Accuracy 100%, Net Speed 25?
- Are you willing to work on site and in 24 hours work-shift?

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Mandarin (required)
- English (required)


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