Customer Service Operations Intern

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Requirements**: **Team Leadership**: - Inspire and empower a team of customer service representatives, guiding them towards success. - Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. - Cultivate a positive and collaborative team environment that fosters growth and...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

We are seeking an experienced Customer Onboarding Manager responsible for coordinating and managing the onboarding process for new customers, ensuring their smooth and swift integration with our products or services. This role involves close collaboration with sales, customer support, and other relevant teams to deliver an outstanding customer...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Our client, a global insurance company, is looking for an International Customer Service Specialist. **Responsible**: - Support the seamless experience of customers and brokers with our services. - Observe key performance indicators including the speed of local policy issuance,reinsurance premium collection. - Maintaining the quality of data in...

Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. - Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. - Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex...

**Job Description Summary**: GE's internships offer a unique opportunity to gain hands-on experience through challenging projects, learn from some of the brightest and most innovative minds in the business and network with a variety of talented professionals. In this role as an Intern with the Service Operations team, you will be working closely with...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Responsibilities** - To handle inquiries from customers, provide appropriate feedback and alternatives within the time limit. - Follow up to ensure resolution, keep records of customer interactions. - Communicate, build and develop good customer relationships. - Maintain and update customer databases and filing system. - Daily Input of data into database...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Job Summary- To handle telephone and electronic inquiries from agents/brokers, insureds, regulators, customers, claimants, prospective customers and refer to the appropriate business unit, service unit or claims office to enable customers to solve complex problems and improve business.- Job Accountabilities - Key Accountabilities- Research, respond to and...

This position will be responsible for providing customer support to our customers; assist customers across a broad range of areas including account and billing related enquiries, technical support, product information and training. This role will need to coordinate with various departments to ensure swift resolution to all customer queries. **Duties and...

**Responsibilities**: - Collaborate with cross-functional teams to gather campaign assets, both online and offline, and ensure timely delivery. - Communicate with internal and external groups to ensure marketing materials comply with regulations. - Identify issues, risks, and benefits of website content and functionality updates, and outline business...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

At Teleport, we’re on a mission to innovate in the traditional cargo and delivery industry. To enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Southeast Asia. To simply work, like magic. Therefore it’s critical to ensure our content is relevant, engaging and attracts audiences ranging from major...

**Company Overview**: BID Operations is a trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our client's business growth. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. As a leading company...

_**Are you passionate about delivering excellent banking services that leave customers feeling appreciated? Consider joining our Banking Contact Centre today. Our contact centers serve as a great starting point in the financial services sector, with customized development programs to assist in career growth.**_ **Job Highlights**: - International Bank; -...

Interacts with customers via live-chats to provide support and information on the services on products related CRM - Ensures that appropriate actions are taken to resolve customers problems and concerns - Maintains customer accounts and records of customer interactions with details of inquires, complaints or comments - Escalating issues/complaints to the...