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We are Hiring Native Japanese **Position**: Advisor I, Customer Service ( native Japanese ) **Working Location**: Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. **Working Hours**: 24*7 (9 Hours Including one hour Break) **Working Days**: Monday to Sunday (5 days in week with rotational Week off!!) **Salary : Basic**:...

**Vacancy: Japanese Team Lead - Customer Service** **Location: Cyber Jaya, Malaysia.** **Salary Max: RM 12,400 max + Allowances** **Process: Travel App** **Language: Japanese + English** **Headcounts: 2** **Joining Date: ASAP or with Notice period** **Shift timing** : 8am to 11.30pm, rotational Mon-Sun (No Late Night Shift's) **Education**: Diploma...

Operations Manager - Japanese Speaking Location: Cyberjaya Rotational Shifts **Salary**: 15-17k MYR Qualifications/Requirement: - Fluency in English (Speaking, listening, writing and reading). working 100% English. - Fluency in Japanese (Speaking, listening, writing and reading). working 100% Japanese - Working under the pressure - University/Colleges...

**We are Hiring Japanese (Local Malaysian)** **Customer Service Experience is Mandatary** - **Position**:Customer Service ( Japanese + English (Local Malaysian) for KL Sentral, Malaysia**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: Support Hours - Between 9AM to 9PM KL Time, Monday to Sunday ,Shift between 9 AM - 9 PM (Monday -...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Japanese language english Team Leader Supervisor Skills Operations Supervisor Japenese Team lead operation Team leader BPO Proficient in English - **Job...

**Responsibilities**: - Managing the operations seamlessly, ensuring timely SLA delivery along with maintaining high level of employee and customer satisfaction - Establishing and managing relationship with stakeholders - Oversight of team - organizes resources, sets goals, carries out strategy from Executives and client on a day-to-day basis; reporting...

Vacancy: Japanese Team Lead - Customer Service Location: Cyber Jaya, Malaysia. Salary Max: RM 12,500 + Allowances Process: Travel App Language: Japanese + English Headcounts: 2 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

Sushi Chef required to prepare Sushi dishes in accordance with food health and safety regulations and restaurant standards. Sushi Chef responsibilities include preparing traditional Japanese sushi rice, chopping, slicing, and filleting various kinds of fish, and placing orders for supplies as needed. Sushi Chef also able to customize customers’ order...

**Service Desk - Japanese Speaker**: - Publication Date: Apr 30, 2024- Ref. No: 509149- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At...

**Role**:Operations Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Japanese language Talent Management Team Leader Team Management Communication Skills Operations Management Team Leading Japenese BPO Skills...

Responsibilities: Managing the operations seamlessly, ensuring timely SLA delivery along with maintaininghigh level of employee and customer satisfaction Establishing and managing relationship with stakeholders Oversight of team organizes resources, sets goals, carries out strategy from Executivesand client on a day-to-day basis; reporting responsibilities...

**Roles and Responsibilities**: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Roles and Responsibilities**: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and...

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

_Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift_- Location Cyberjaya (Nearby MRT Cyberjaya)_- Eligibility Valid passport / Native Japan ONLY_- Type : PERMANENT_Responsibilities: Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This...

Brief description: - Daily monitoring of the assigned tasks and milestones - Manage volumes of projects and data in varying stages of progression. - Support Client’s Sales Team and their efforts to sell products, subscriptions, and solutions to end customers. - Interacting and following up with stakeholders to resolve issues. - Complying with customer...

Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Chat Representative for our travel company. You will be responsible for providing exceptional customer service and assistance to our Japanese-speaking customers via chat, ensuring their travel experience is smooth and enjoyable. As a native...