Customer Service Operation Associate

5 months ago


Bayan Lepas, Malaysia allstaff.com.my Full time

Bayan Lepas, Penang
- MYR 4400

**Qualifications**:

- Degree holder in any field

**Requirements**:

- Good written and verbal communication skills in English
- Good working attitude and willing to learn
- Basic Japanese language skill is needed. No requirement to speak in Japanese.
- Support Japan region

**Job Descriptions**:

- Handle Service order management by responding to customer's requests for repair, calibration and other service related activities. This includes quotation and orders for those customers under warranty/contract and for customers requiring per incident support, manage pick-up and transhipment activities as per customer requirements and in accordance with Japan company process and policy
- Work with Service Center on service completion schedule
- Manage the shipment and delivery of unit to customers' site
- Perform invoicing and send invoice to customers for payment. Target to meet the error rate of 0.5% and below.
- Due to business needs, the staff needs to follow Japan public holidays instead of Malaysian public holidays.



  • Bayan Lepas, Malaysia allstaff.com.my Full time

    Bayan Lepas, Penang - MYR 4400 **Qualifications**: - Degree in any field **Requirements**: - Good written and verbal communication skills in English - Good working attitude and willing to learn - Basic Japanese language skill is needed. No requirement to speak in Japanese. - Support Japan region **Job Descriptions**: - Handle Service order management...


  • Bayan Lepas, Malaysia Allstaff sdn bhd Full time

    **Qualifications**: - Degree in any field **Other Requirements**: - Good written and verbal communication skills in English - Good working attitude and willing to learn - Basic Japanese language skill is needed. No requirement to speak in Japanese. - Support Japan region **Job Descriptions**: - Handle Service order management by responding to customer's...


  • Bayan Lepas, Malaysia Entegris Full time

    Job Title: Assistant, Customer Service Operations **Job Description**: - The Role: - Assistant, Customer Service Operations works with the regional Customer Service teams and the Directors of Customer Service Operations to help keep the business running smoothly by performing administrative, reconciliation and customer service duties. In this role you...

  • Customer Service

    4 months ago


    Bayan Lepas, Malaysia MBE BAYAN LEPAS Full time

    As a Retail Associate responsible to advise customer on the services available and which suite them the best. Build a good customer relationship and learn to up sell our products. Documentation skill, organised, and should be able to work independently as well as team work. Sales and marketing knowledge will be an added advantage. **Job Types**: Full-time,...

  • Customer Service

    5 months ago


    Bayan Lepas, Malaysia Tokyo Electron Malaysia Sdn Bhd Full time

    Duties involve but are not limited to supply chain services, inventory control, critical parts availability and material handling: - **Customer Service**_ - Process orders for materials from sales staff or direct customers’ contacts - Update order information into the ERP System - Coordinate with suppliers regarding order status, shipping dates, prices,...

  • Operation Coordinator

    5 months ago


    Bayan Lepas, Malaysia Avantor Full time

    The Opportunity: Under close supervision, primarily responsible for documenting inventory by recording additions, disbursements, adjustments, losses and removal of items. Prepares inventory reports by collecting and analyzing information on stock usage. Maintains inventory operations by following policies and procedures and reports changes as needed. What...


  • Bayan Lepas, Malaysia Dimerco Express Malaysia Sdn Bhd Full time

    JOB RESPONSIBILITIES: - To learn on operations and customer service in Air or Ocean Freight - To assist with custom form preparation under supervision - To retrieve and download document for customer hardcopy invoice - To create or confirm transport orders - To prepare, control, and distribute all required Import/Export documents - To update customers on...


  • Bayan Lepas, Malaysia KL METRO LAND DEVELOPMENT SDN BHD (LEXIS SUITES PENANG) Full time

    LEXIS HOTEL GROUP AIMS TO BE A RENOWNED 5 STAR HOTEL GROUP FOR ITS OUTSTANDING SERVICE IN PROVIDING EXCELLENT HOSPITALITY, FOOD & BEVERAGE STANDARDS AND AS A CARING EMPLOYER. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


  • Bayan Lepas, Malaysia KL METRO LAND DEVELOPMENT SDN BHD (LEXIS SUITES PENANG) Full time

    LEXIS HOTEL GROUP AIMS TO BE A RENOWNED 5 STAR HOTEL GROUP FOR ITS OUTSTANDING SERVICE IN PROVIDING EXCELLENT HOSPITALITY, FOOD & BEVERAGE STANDARDS AND AS A CARING EMPLOYER. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Technical Service

    5 months ago


    Bayan Lepas, Malaysia KCK PHARMACEUTICAL INDUSTRIES SDN BHD Full time

    1. Technical Service - Associate Manager in Formulation Development is responsible for product development/ deployment of new formulations or up gradation for improvement of existing formulations. New formulations are pre-commissioned or acquired from development center from India. This task is managed by Technical Service - Assistant Manager in Formulation...

  • Customer Service

    4 months ago


    Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

  • Customer Service

    5 months ago


    Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...


  • Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time

    **The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

  • Associate Iii

    5 months ago


    Bayan Lepas, Malaysia UST Full time

    Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I - BPM.rnA Data Associate should independently...

  • Customer Service

    4 months ago


    Bayan Lepas, Malaysia OZO PRESTIGE SDN. BHD. Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...


  • Bayan Lepas, Malaysia Avantor Full time

    The Opportunity: What we’re looking for: - Education: At least Diploma / bachelor’s Degree in any field - Experiences: 5 to 7 years’ experiences in applicable customer service /support - Self-motivated and demonstrates initiative and result oriented - Must be able to communicate in Mandarin & English - Must be able to work under limited supervision -...


  • Bayan Lepas, Malaysia NCS Global Technology Full time

    **Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...


  • Bayan Lepas, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...

  • Associate I

    4 months ago


    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan Lepas**Role description**: Role Proficiency: A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should...

  • Associate I

    5 months ago


    Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan Lepas**Role description**: Role Proficiency: A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should...