Customer Care Executive
7 months ago
**Responsibilities**:
- Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
- Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents.
- Assist sales order processing and follow up on delivery status of orders and track on collection.
- Coordinate with logistics department to ensure on-time delivery to customer.
- Liaise with customers to provide update order status.
- Process sales data, sales progress reports and other sales related records and reports.
**Requirements**:
- Diploma / Degree in any discipline.
- Computer literate and proficient in MS Word, MS Excel and MS Power Point.
- Good communication and interpersonal skills.
- Self-motivated, independent and possess initiative.
- Fresh graduates will only be considered.
**Salary**: From RM2,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Perai: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- Mandarin (preferred)
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