HR Admin Operation Executive
5 months ago
We are currently looking for an Operations Administrator to join our Operations team with the focus of the role covering the following:
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- To register/ renew/ terminate FWCMS.
- Annual working permit renewal of foreign workers.
- Ensuring proper maintenance and update worker’s data.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as necessary.
- Handling general admin duties and data entry.
- Other ad-hoc tasks given by the superior and management.
**Requirements & Qualifications**
- Comfortable using computers.
- Experience working with customer support.
- Fluent in English and Malay.
- Able to work independently with minimum supervision.
- Willing to take on new challenges and work in a fast-paced environment.
- Possess own transportation.
- Able to start work immediately or within a short notice period will be an added advantage.
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
License/Certification:
- Driving License (preferred)
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