Chinese Customer Service Representative

7 months ago


Kuala Lumpur, Malaysia Eagle Partners (International) Co., Limited Full time

**Role Overview**:
**Join our dynamic team as a full-time on-site Chinese Customer Service Representative In this role, you'll play a crucial part in ensuring top-notch customer satisfaction by delivering exceptional support to our valued clientele.**:
**Responsibilities**:

- Engage with customers through various non-voice channels to address inquiries and resolve issues promptly.
- Uphold a high standard of customer service, ensuring every interaction leaves a positive impression.
- Collaborate with team members to streamline processes and enhance overall customer experience.

**Qualifications**:

- Customer-centric mindset with a passion for delivering outstanding service.
- Previous experience in customer support or service-related roles is advantageous but not required; fresh graduates are welcome to apply
- Fluency in both written and spoken Chinese is a must.
- Ability to adapt to rotational shifts to accommodate varying business needs.
- Strong communication skills and a knack for problem-solving.

Join us in making a difference in our customers' lives while building a fulfilling career in customer service



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