Customer Care Triage Specialist

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Care Specialist - Mandarin Location - Petaling Jaya Type - Permanent Joining - 31st Aug Interview - Assessment and Online interview Must be fluent in English and Mandarin. Freshers or experienced can apply. Shuttle...

__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

**Industry**:Chiropractic & Physiotherapy. **Location**:Publika, Kuala Lumpur. **Responsibilities**: - Engage & educate patients with health & rehabilitation inquiries. - Manage patients appointment & payment channels. - Assist in clerical & administrative work. - Friendly & Good Communication. - Willing to Learn. - Able to Work as a Team. - Able to work...

**Title: Customer Success Specialist/Customer care** **Duration: Permanent position** **Location: Petaling Jaya, Selangor ,Malaysia** **Working Days : (Monday - Friday 9am - 6pm)** **JOB DESCRIPTION**: **Qualifications**: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum...

Being the 1 tier response Management with Engagement Portal tool( Training Provided) - Managing Case within SLA (for selected work types) - Dispatcher to create a contact/case - Define the owner - triage process - Sending out Invoices - Making simple contract changes( eg. Name or Address) - Printing/ Scanning and Courier of Documents **Job Type**:...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers **Job Types**: Full-time, Contract,...

1. Patient care - Provide standard nursing care of dialysis patient as plan to patient in pre, post and throughout treatment under supervision of Renal Nurse Specialist. - Assist Physician during patient round, patient examination or procedure. - Deliver nursing care to patient as physician’s treatment order under supervision of Renal Nurse Specialist. -...

Job Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

**Position **:Customer Care Executive **Working Location **:Old Klang Road **Working Hours **:Any 5 days a week (may including weekend), 2 shift rotation 10am - 7pm 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...

**JOB TITLE**:Clinical Sales Specialist - Wound Care and Medical products **MAIN JOB DUTIES/RESPONSIBILITIES**： The Clinical Sales Specialist provides clinical and sales support through education of current and potential customers, and procedure coverage with a defined region. The role is responsible for communicating product, clinical and market data to...

Executive, Customer Care Specialist 1 Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...

* - Responsibilities - 1. Provide operational support to clients by answering calls and online queries, and provide technical solution to the issues. - 2. Identify and provide feedback from customer to support team for continuous improvement. - 3. Docu programs. - 5. Keep and update reported issues and work closely with technical support team to assure...

**Job Highlights**: - International Bank; - Opportunity to grow in an international Banking industry; - Full training provided (1 month); - Attractive salary & benefits; - Located at Wisma Standard Chartered; - Accessible by public transportation ( LRT Bukit Jalil). - Deliver outstanding customer service over the phone promptly, while also fostering...

Job Profile Preview YOODO CUSTOMER CARE Role: YOODO CUSTOMER CARE **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends;...