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General Manager, Logistics

4 months ago

Subang Jaya, Malaysia Bollore Logistics Asia Pacific Full time

**Responsibilities**:

- Provide strategic leadership and direction to the logistics operations division of Bollore Malaysia to achieve the logistics key performance index and the required service standards
- Define requirements for multiple operations and ensures the implementation of new strategies and initiatives to effectively meet or exceed Company requirements & customer expectations
- Work in conjunction with Business Development and Operations on new business and Account Management on penetration business within current customer base
- Conduct feasibility & analytical study on new and existing business
- Regularly reviews performance expectations with senior leadership team and operations managers. Providing expectations, performance planning, feedback on operation status and budget figures
- Manage operations, warehouse & customer service and relationship through providing regular feedback and periodic operations review with clients to optimize quality of service, business growth, and customer satisfaction
- Monitor quality, cost & efficiency of existing operations
- Identify, appoint and manage contract service providers in support of operational activities
- Ensure that the logistics services provided are billed timely and accurately
- Defines roles and responsibilities, plans for the department’s future needs and operations; counsels managers on performance
- Administers and communicates company policies
- Ensure safe and secure work environment for all employees

**Business Continuity Management**
- To play the role as key members to support the Crisis Manager in leading their respective departments during a crisis
- Drive the implementation and maintenance of the business continuity program across the organization
- Ensure that Business Continuity program components are current, effective, and address the business requirements
- Support business continuity related initiatives, to include site selection, strategy development, in-house training

**Team Management**
- Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
- Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
- Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
- Plan and monitor team development together with HR Division
- Ensure updated Job Description availability for the team by coordinating with HR Division
- Ensure all changes in Department / Section communicated properly to the team

**QHSE Compliance**
- Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency.
- Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility.
- Ensure the compliance with applicable legal requirements.

**Requirements**:

- Bachelor's or Master's degree in Engineering
- Minimum 10 years solid experience in logistics
- Field experience in setting strategies, planning and improving logistics efficiency and effectiveness
- Ambitious & self-driven
- Strong analytical skills Strong management and leadership skills with good business instinct and excellent communication skills
- Excellent command in written and spoken English

**Knowledge of freight forwarding will be an added advantage**
**Benefits**
- Dental
- Medical
- Parking
- Birthday Leave
- Festival Leave