Technical Support Analyst

by asking the right questions, analyzing and allocating the case appropriately based - on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding - test center administrators through the corrective steps. - Document details of cases and prioritize according to urgency and importance in - Salesforce. Monitor...

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

Job Responsibilities:As a Technical Support Analyst for AS400 Systems at Businesslist, your primary objective will be to deliver high-quality support services to business users on the AS400 platform.You will be responsible for addressing business queries and requests, ensuring timely resolution of reported incidents, and performing root cause analysis to...

**Role: Technical Business Analyst for Production Support - Compliance Technology** **Experience: Total 8+ (4+ years as IT BA relevant (Preferred Banking background))** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of experience working as a Business Analyst or a...

**Job Description Details**: **Role Title: Technical Business Analyst** **Role Type: Initial 12 month and Extendable Contract through Optimum Infosolutions - KL, Malaysia** **Job Location: KualaLumpur, Malaysia** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of...

Company OverviewWelcome to Swift Software, a dynamic and innovative company that values diversity and inclusion. We strive to create an environment where everyone's voice counts and where individuals can reach their full potential.We are committed to delivering exceptional customer service and are looking for a talented IT Analyst to join our team. As IT...

Job Summary:The Field Tech Analyst will provide technical support to clients in person and through various communication channels. This includes troubleshooting and resolving technical issues, setting up and configuring AV equipment, and performing regular maintenance and testing of AV equipment.Key Responsibilities:Provide technical support for desktop...

Job DescriptionThe Senior HR Executive-Talent Acquisition at HCL Tech is seeking a highly skilled and experienced Service Desk Analyst to join their team. As the first point of contact for users seeking technical assistance, this role requires strong communication skills and the ability to troubleshoot complex issues.Key Responsibilities:Provide timely and...

**Position: Technical Application Support - AS400** **Working Location: Kuala Lumpur** **Basic Offered: Up to RM 8,000** **Responsibilities**: - Managing code migration across environments to ensure continued and synchronized functionality - Providing front-end support to clients and other ad-hoc related matters **Job Requirements** - Bachelor’s...

About the Role:We are seeking a highly skilled and experienced IT Support Professional to join our team as a Field Tech Analyst. In this role, you will be responsible for providing technical support to clients in person and through various communication channels.Key Responsibilities:Provide expert technical support for desktop issues, including setup,...

As a technical support analyst, you are required to provide Level 1 Incident and Service Request support for IT infrastructure, and Microsoft technology on end user devices. **Responsibilities**: - Work on service request tickets by receiving and handling requests for service, following agreed procedures. (Including set up new user’s accounts, give...

As a technical support analyst, you are required to provide Level 1 Incident and Service Request support for IT infrastructure, and Microsoft technology on end user devices. **Responsibilities**: - Work on service request tickets by receiving and handling requests for service, following agreed procedures. (Including set up new user’s accounts, give...

Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob OverviewPrometric Ireland Limited seeks a skilled Technical Support Specialist to join our team. As a key member of our technical support department, you will be responsible for providing exceptional customer service and technical expertise to our clients.Main Responsibilities:Answer incoming...

TNS Inc. is seeking a skilled Customer Support Analyst to join our team.About the RoleThis is an exciting opportunity for a motivated and customer-oriented individual to work as a Customer Support Analyst in a dynamic and growing company.As a Customer Support Analyst, you will be part of a support team providing first-line support across TNS Accept, Connect,...

**Position: Senior Technical Business Analyst** **Work arrangement: Fully on-site** **Responsibilities**: - Collaborate with business users and technical delivery teams in developing scalable and flexible IT solution including studying both the business and system impact, create technical user stories, co-work with product owner, functional design,...

Senior Application Support Analyst (Contract)We are looking for a Senior Application Support Analyst to work in a leading local bank on a 12-month contract. If you have a strong background in application support, enjoy troubleshooting, and have experience with banking systems, this could be the perfect opportunity for youAbout the RoleProvide technical...

Identify severity of case by asking the right questions, analysing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding test centre administrators through the corrective steps - Monitor support queues in Salesforce and take accountability in following through with...

**Req ID**: 209417 We are currently seeking a Technical Training Analyst to join our team in Kuala Lumpur, Selangor (MY-10), Malaysia (MY). - Strong understanding and technical knowledge on NTT DATA supported software, systems, and components. - Strong class presentation, facilitation, and management skills. - Working knowledge of and capability on NTT...

At Great Eastern Life, we strive to deliver the best possible solutions to our customers.We are committed to providing exceptional service and support, and we seek like-minded professionals to join our team.The Role:GMBS Admin System SupportProvide administrative support for system maintenanceTest and validate system enhancements and projectsCollaborate with...

Hi Hope you are doing well! I am **Mehamjot Kaur** and responsible for talent acquisition at my company **Abhidi Solution**. I want to attract your attention to a job opportunity I am hiring these days for. In case you are looking for your next gig or just exploring the local job market, the below may be right for you. **About the Opportunity**: Our...