Technical Support Analyst

by asking the right questions, analyzing and allocating the case appropriately based - on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding - test center administrators through the corrective steps. - Document details of cases and prioritize according to urgency and importance in - Salesforce. Monitor...

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

**Position: Technical Analyst/Application Support** **Work arrangement: Hybrid** **Job Qualifications**: - Bachelor’s degree or higher in Computer Engineering, Computer Science, Information Technology or related fields - Familiarity with scripting -Shell (Bash), PowerShell, Python - Ability to manage code migration, document configuration changes, and...

**Job Descriptions**: - Participate/undertake IT project tasks to prepare test script & test plan, to perform testing and troubleshooting in SIT & UAT environment). - Provide user support. - To support end to end production batches. **Job Requirements**: - Bachelor Degree in Computer Science or IT related fields. - Possessed technical skills in: Microsoft...

Analyst - Onsite Technical Support **Company**: MMC Corporate **Description**: **Analyst - Onsite Technical Support** **What can you expect?** - Be a part of a global operation team - Elevate your IT processing knowledge - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Participate in...

**Role: Technical Business Analyst for Production Support - Compliance Technology** **Experience: Total 8+ (4+ years as IT BA relevant (Preferred Banking background))** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of experience working as a Business Analyst or a...

Technical Business Analyst Important Information Location: Kuala Lumpur Experience: More than 4 years of experience working as a Business Analyst or a related field in any reputed organization Job Mode: Contract Work Mode: On-site Responsibilities and Duties - Should be having more than 7 to 8 years of work experience in the banking industry and have...

**Job Description Details**: **Role Title: Technical Business Analyst** **Role Type: Initial 12 month and Extendable Contract through Optimum Infosolutions - KL, Malaysia** **Job Location: KualaLumpur, Malaysia** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of...

Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Prometric Ireland Limited. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving complex technical issues, and ensuring a high level of customer satisfaction.Key...

**GENERAL SUMMARY**: **DUTIES & RESPONSIBILITIES**: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. - Document details of cases and...

**About us** Ikon Science is a global provider of geopredictive and knowledge management software and solutions to optimize subsurface discovery and production. For over 20 years, Ikon’s dedicated service-minded teams have applied deep scientific expertise and technology innovation to help customers extract more actionable knowledge from sophisticated...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems.  We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1.       Execute professional...

Position: Unix Technical Support Analyst Location: Bangi Mode: Onsite Type: Extendable Yearly Contract Benefit: EPF, Socso, VISA,Medical, PA Insurance **Responsibilities**: - Perform installation, implementation, maintenance of new and existing hardware, software and operating systems including updates, configuration changes and patches - Ensure high...

Job Title: Senior Technical AnalystKrisvconsulting Services Pte Ltd is seeking a highly skilled Senior Technical Analyst to join our team.Responsibilities:Analyze and troubleshoot complex technical issues related to Actimize transaction monitoring systems.Collaborate with vendors and internal teams to resolve technical problems and implement effective...

about the companyA software company is on the lookout for a Technical Business Analyst to join their team. Located strategically within Kuala Lumpur, this organisation provides innovative solutions to upscale companies for digital transformation.about the jobAs the new Technical Business Analyst, you will be responsible for bridging the gap between external...

about the companyA software company is on the lookout for a Technical Business Analyst to join their team. Located strategically within Kuala Lumpur, this organisation provides innovative solutions to upscale companies for digital transformation.about the jobAs the new Technical Business Analyst, you will be responsible for bridging the gap between external...

As a technical support analyst, you are required to provide Level 1 Incident and Service Request support for IT infrastructure, and Microsoft technology on end user devices. **Responsibilities**: - Work on service request tickets by receiving and handling requests for service, following agreed procedures. (Including set up new user’s accounts, give...

As a technical support analyst, you are required to provide Level 1 Incident and Service Request support for IT infrastructure, and Microsoft technology on end user devices. **Responsibilities**: - Work on service request tickets by receiving and handling requests for service, following agreed procedures. (Including set up new user’s accounts, give...

Clarifies and translates business requirement to IT system functional requirement and system interaction and flows. - Work with business users and ensure compliance with policies and business rules. - Document the necessary components into functional specifications required by the Business and/or Technical Project Team (Write Functional Specification) -...

Technical Analyst Important Information Location: Kuala Lumpur Job Mode: Contract Work Mode: On-site Responsibilities and Duties - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and...