3pl/4pl Customer Service Team Leader

**Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to satisfaction. - Work...

**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...

**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

**(Together we Create the future.)** **V Create Asiawide Group is an organization specializing in marketing, client acquisition and strategic business intelligence solution for our clients across a range of industries. We owe much of our success to our innovative and progressive approach to our clients' customers. Our forte is providing solutions and...

We established since 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - Travel opportunity...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

Able to speak and read in mandarin - Answering all calls to our dedicated customer service lines - Responding to billing enquiries - Reminding customers to pay debts - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide appropriate solutions and alternatives within...

**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

**Position Overview** The **Company Driver** is responsible for driving the CEO, top management, business partners, company guests, visitors and/ or employees to and from attending activities/ office/ business trip as and when required. **Roles and Responsibilities**: - Responsible to drive for the CEO, top management, business partners, co. guests,...

**Key Responsibilities**: **Customer Service**: - Provide accurate information about products, services, pricing, and company policies to customers. - Assist customers in resolving issues, troubleshooting problems, and escalating complex cases as necessary. - Maintain a positive and empathetic attitude while addressing customer needs, aiming to exceed their...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Company Background: Property Management** Job Responsibilities: - Attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues - Ensure smooth handover of property...

Interact with consumers through the phone, live chats and social media platforms - Perform service recovery should there be unresolved issues via phone communication. - Provide guidance to prepaid and postpaid users on the App usage for their convenience. - Provide explanation on handphone requirements should users enquire further. - Perform adjustments for...

_**Location**:_Sunway Visio_ - **Operation Hours**:_9am-6pm | 5 days work per week including weekend_ **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy...

**About this opportunity** In 5G RAN Service Architect take responsibilities for Support sales and Solution Support for Customers. With the help of team, SA will be working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. He is expected to be expert in his/her...

1. To handle phones calls and enquiries 2. Handle administrative work and basic booking keeping 3. Perform other responsibilities and task as assigned - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints....

**Responsibilities**: - To attend all customers and inbound calls. - updating payment data to system - Attend customers' inquiry, request. - General administrative clerical works such as filing, data entry and operation division administrative duties. - Undertakes other ad-hoc tasks as assigned by superior / management when necessary. - In-charge of one...