Customer Service Outbound Agent

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

**Responsibilities**: - Outbound calls scope - To check on documents submitted by agent before activation of policy, will call agent if there is any error in the information provided - To call customer on "after sales service by agent" if required **Requirements**: - Only Malaysians - Language: (Mandarin / English) - preferably Mandarin - Education...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Communication Skills business communication Customer oriented Customer service advisor...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills business communication Customer oriented Customer...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills customer service analyst business communication...

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Communications Customer Relations Customer Service Focus Focused Communication Skills business communication Customer service advisor Customer...

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Communication Skills Customer service advisor New Customers Customer Engagement Customer...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CUSTOMER SERVICE AGENT (MANDARIN SPEAKING)** **SENIORITY LEVEL**:Non - management **FUNCTION**: GBS...

Listening and audit inbound and outbound calls - To prepare standard call monitoring form - To collaborate with agents on their mistake done during call - To coach and provide training to all call-agents on self development on improving calls - To score each agent (HCC and MCC) daily on calls performance - Prepare daily, weekly and monthly report on...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

**Telesales Agent **is accountable for helping our organisation generate sales. Managing sales deals over the phone and building positive customer relationships will be your primary responsibilities. **Responsibilities** - Make outbound calls or cold calls in order to sell products. - Upsells customers to larger products and more extensive packages -...

Deliver effortless customer interactions and increase customer retention through best-in-class customer service. - Represent the voice of the customer to the wider business by identifying and capturing customer feedback through direct customer interactions and analysis of patterns in interactions of the whole department. - Offer proactive solutions to reduce...

We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia. The number of our employees is constantly growing, as is the...

Main Responsibilities The Customer Experience agent (CXA) works to support the Enterprise Sales team on all operational related activities in order to maximise the productivity of HP Inside Sales Reps(ISR) The CXA responsibilities are within the areas of Lead to Cash including Customer Set up, Catalogue Management, Quotation support, Order / shipment...

**LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Make outbound calls to introduce and promote products (Telco/WiFi/Cable TV). - Highlight the benefits of the products to prospective...

**Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

Be the middle person between customer/members with the company '¢ Handle inbound call to assist customers if their cars are breaking down anywhere '¢ Do outbound call to inform the tow truck driver and arrange for pick up '¢ Assist regarding the car breakdown '¢ Collect all the details from customers and their location for tow truck driver to come and...