[networking Industry] Customer Service

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

Make necessary preparations for installation for WIFI, router. - Responsible for the end-to-end installation process - Responsible for product installation including RGW, Set-Top Box, Optical Network Terminal, Dectphone, Wi-Fi extenders - Providing assistance in consultation, configuration, and troubleshoot of Customers’ Premise Equipment - Perform...

Responsibilities: Design, implement, and maintain network infrastructure including routers, switches, firewalls, load balancers, and other network-related hardware and software. Configure and troubleshoot network protocols including BGP, OSPF, VLAN, and STP. Perform network maintenance and upgrade tasks including backups, patch management, and software...

**Job Highlights** - Positive & competitive working environment - On job training, Team Building Event & Exercise activities - Opportunity to convert as permanent staff after industry training. **Responsibilities** - Liaising with internal and external parties - with clients, contractors, and internal parties. - Managing incoming calls, general queries,...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Job Highlights: Friendly Working Environment - Attractive Package - Better Career Advancement Job Description: -Co-ordinate with customer/vendor to follow up for booking status. -Handle for haulage/transport arrangement. -Update shipment status & required information to customer. -Follow up CIPL details & preparing related documents for custom clearance...

**Job description** **Role and Responsibilities** - To assist daily administration / operation task, filling & documentation - Receiving call & handle customer enquiry, quotations and all sales support related matters - You are required to be knowledgeable of and adhere to all applicable products and services provided from Company - Ensure the adequacy of...

**Job Highlights** - Positive & competitive working environment - On job training, Team Building Event & Exercise activities - Opportunity to convert as permanent staff after industry training. **Responsibilities** - Liaising with internal and external parties - with clients, contractors, and internal parties. - Managing incoming calls, general queries,...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

**Role**:Customer Service Executive **Timings**:Night Shift (Contract To Hire) **Industry**:IT-Hardware & Networking **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin typing skills COMPUTER SKILL Fluent both Cantonese and English - Qualification: Completed with SPM, UEC, ICGSE...

2. Implement techniques and programming standards. 3. Implement resource management and administrative direction. 4. Implement operating activities. **Requirements**: - (Age: 25 to 40 Years) - Khatam Baca Al Quran Bahasa Kaum Sanad Al Hasan 1924. - Working Experienced preferred: 3 Years Above 1. Knowledge in Microsoft Project Work Programme, (EAMS, CMMS...

Join us at the NTU Centre for IT Services (CITS) as we embark on an exciting journey of transformation! We are looking for a talented Network Infrastructure Manager to join our InfoComm Infrastructure team. You will be responsible for the planning, designing, operation, and project management of our network tech refresh, digital network security and...

Key in details into the system - Answer and close enquires if possible - Route enquires to the appropriate personnel if required - Engage and recruit medical facilities to the network - Correspond with medical facilities with regards to network management - Provide admin support to the team - To identify and set up panel of Panel network of General...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...