Network Management Officer

6 months ago


Johor Bahru, Malaysia Integrated Health Plans (Malaysia) Sdn. Bhd. Full time

Key in details into the system
- Answer and close enquires if possible
- Route enquires to the appropriate personnel if required
- Engage and recruit medical facilities to the network
- Correspond with medical facilities with regards to network management
- Provide admin support to the team
- To identify and set up panel of Panel network of General Practitioners (GP), specialist and hospital for cashless access.
- Monitoring and review of customer service quality of the network providers.
- Work closely with the respective department to expedite the processing of GL issuance/payments.
- Attend to query or complains from customer or network providers
- Correspond with medical facilities with regards to network management

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Flexible schedule
- Maternity leave

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)


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