Helpdesk

Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : Bangsar South Working Day : Mon - Fri Working Hours : 9am - 6pm Job Scope - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. - You...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Monitor & ensure all HelpDesk requests are promptly attended as per SLA - Prepare HelpDesk management reports and analysis of the data captured - To review and improve process automation. To improvise the...

Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : Bangsar South Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. -...

Position : IT Helpdesk (System Administrator)Basic Salary : RM 2,800 - RM 3,400 + AllowancesLocation : Bangsar SouthWorking Day : Mon - FriWorking Hours : 9am - 6pmJob Scope You will be interacting with customers, responding to their needs. Gather customer's information and determine the issue by evaluating and analyzing the symptoms. You will follow up and...

Position : IT Helpdesk (System Administrator)Salary Range: RM 2,600 - RM 3,400Location : Bangsar South, KLWorking Hours : Monday - Friday (9.00am - 6.00pm)- **Following Singapore working calendar. Will compensate with replacement off-day / basic salary.__ Responsibilities:_ You will be interacting with customers, responding to their needs. Gather customer's...

Kindly find below details and JD for Service Desk Analyst role **Position**: Service Desk Analyst **Work Location**: Cyberjaya, Selangor Malaysia **Job Type**: Contract (Extendable) Language - English Skill set & Experience. - General - Experience of working in a large customer focused environment. - At least 1 years' experience in a customer service...

Position : IT Support ( L1 Helpdesk - Australia Market)Tenure: 1 year Contract renewable basisWorking Location : Kuala LumpurWorking Hours : : Night Shift (Fixed Shift)Salary: RM 4000- RM4300 ( including RM 500 shift allowance)Job responsibility Proficient in onboarding and offboarding processes for users in systems such as Office, Gmail, Clinical systems,...

QUALIFICATION REQUIRED (In terms of education, training, skills or experience) - Bachelor in Information Technology (Information System) or above. - Required language(s): Bahasa Malaysia, Bahasa English or other dialects. - Fresh graduate or 1 year of working experience in the related field is required. - Ability to analyze & understand basic project scopes...

**RESPONSIBILITIES**: - Receiving and managing complain (CMMS System) from user to person-in-charge - Answering phone call from users and staff. - Update customer data and daily activity. - Properly escalate queries to the next level of support ( technical team). - Follow up with customer (users) on the resolved queries. - Any other task that given by...

Kindly find below details and JD for Service Desk Analyst rolePosition: Service Desk AnalystWork Location: Cyberjaya, Selangor MalaysiaJob Type: Contract (Extendable)Language EnglishSkill set & Experience. General Experience of working in a large customer focused environment. At least 1 years' experience in a customer service industry, preferably IT based....

_**Responsibility**_ - Will be required to work evenings and weekends in response to needs of the systems being supported - Provide Helpdesk IT support to M365, Azure, AWS, GCP and Infrastructure servers - Support and troubleshoot follow by standard operation procedure and provide support escalation to higher support team. - Resolve complex user problems and...

**Position** : IT Helpdesk (System Administrator) **Salary Range**: RM 2,600 - RM 3,400 **Location** : Bangsar South, KL **Working Hours** : Monday - Friday (9.00am - 6.00pm) - **Following Singapore working calendar. Will compensate with replacement off-day / basic salary._ **_ Responsibilities:_** - You will be interacting with customers, responding to...

KEY RESPONSIBILITIES Respond to requests for technical assistance in person via phone, electronically. Research questions using available information resources. Follow standard Helpdesk procedures. Advise user on appropriate action. Log all help desk interactions. Prepare activity reports Administer help desk software. Respond and resolve IT Helpdesk cases...

ob title - Helpdesk Representative - Mandarin SpeakerLocation - Kuala Lumpur, MalaysiaDuration - Permanent Full TimeOpen for expatsRequirements: Responsible for resolving staff and customer technological questions that need technical support. Excellent written and verbal communication skills Able to clearly communicate technical concepts to both technical...

Account Helpdesk AgentAre you ready to join the workspace transformation?Leading a transformation requires talent, energy, focus and commitment - that's why we're looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality.If that sounds like you read below to find out moreJob purposeIWG currently has...

**Position : IT Support ( L1 Helpdesk - Australia Market)** **Tenure: 1 year Contract renewable basis** **Working Location : Kuala Lumpur** **Working Hours : : Night Shift (Fixed Shift)** **Salary: RM 4000- RM4300 ( including RM 500 shift allowance)** **Job responsibility** - Proficient in onboarding and offboarding processes for users in systems such...

Perform the operations, testing, installation, maintenance and operation of Work Force Service Management (WFMS) for field team so as to ensure proper systems is in place within the agreed timeframe, meeting business needs and user requirement. - Perform the operations, testing, installation, maintenance and operation of TM CRM SIEBEL so as to Ensure proper...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

**Account Helpdesk Agent** **Are you ready to join the workspace transformation?** Leading a transformation requires talent, energy, focus and commitment - that’s why we’re looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality. If that sounds like you read below to find out more! **Job...