Production Support Developer

6 months ago


Kuala Lumpur, Malaysia FNZ Group Full time

Production Support Developer

You will be part of our Production Support Team, who make sure that our live platforms run smoothly and without issues.

This is a great opportunity to grow your career, deepen your commercial experience, enhance the breadth of your development skills within a fast-growing FinTech company.

**Responsibilities**:
3. Debug and diagnose issues within.NET codebase, utilizing C# and VB expertise to identify root causes and implement effective solutions.

5. Document support procedures, troubleshooting steps, and resolutions for future reference and knowledge sharing.

7. Work closely with end-users to gather feedback, address concerns, and implement improvements to enhance user experience.

8. Stay updated with the latest.NET technologies, best practices, and industry trends to continuously improve support processes and capabilities.

Qualifications:
1. Bachelor's degree in Computer Science, Engineering, or related field.

2. Strong proficiency in.NET, C#, VB, and SQL scripting.

4. Excellent problem-solving skills and attention to detail.

5. Effective communication and interpersonal skills for collaborating with cross-functional teams and end-users.

6. Ability to work independently and prioritize tasks in a fast-paced environment.

7. Experience in RESTful APIs

8. Certification in.NET development or relevant technologies is advantageous.

Additional proficiencies that would be advantageous include:

- Familiarity with ITIL.
- Hands-on experience with JavaScript and HTML.
- Proficiency in utilizing Visual Studio and Resharper.
- Experience with any automation tool.
- Flexibility regarding work hours, including openness to starting earlier or later than standard hour

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.

Job ID REQ-10427



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