Call Appointment Setter

2 months ago


Bangsar South, Malaysia Brandt Business Services Sdn Bhd Full time

**Work Location**: Bangsar South

**Operations Hours**: Monday - Friday (9am - 6pm)

**Public Holiday**: Follow Malaysia Public Holiday

**Position Overview**:
**Key Responsibilities**:

- Conduct outbound calls to prospective customers to introduce our products/services and qualify leads.
- Build and maintain relationships with potential customers through effective communication and follow-up techniques.
- Identify decision-makers and influencers within target organizations to facilitate the appointment setting process.
- Collaborate closely with the sales team to understand their requirements and priorities for appointment scheduling.
- Manage a database of leads and appointments, ensuring accurate and up-to-date information at all times.
- Meet or exceed weekly/monthly targets for appointment setting and lead generation activities.
- Continuously seek opportunities to improve the efficiency and effectiveness of the appointment setting process.
- Provide regular feedback to management regarding the quality of leads and effectiveness of strategies.

**Job Requirements**:

- Hold a Diploma/Bachelor's Degree in any field.
- Demonstrated experience in customer service, sales, or appointment setting roles.
- Possess excellent verbal communication skills with a clear and professional telephone manner.
- Strong interpersonal skills enabling the quick establishment of rapport with diverse individuals.
- Maintain a goal-oriented mindset with a proven track record of meeting or exceeding targets.
- Ability to thrive both independently and as part of a team within a dynamic environment.
- Exhibit strong organizational skills and meticulous attention to detail.
- Display adaptability and a willingness to embrace new processes and technologies.
- Proficiency in English and Malay, both spoken and written; proficiency in Mandarin is an added advantage.
- Proficiency in mandatory business writing skills.
- Possess good typing skills.
- Demonstrate strong logical thinking and problem-solving abilities at all times.
- Ability to excel independently in a fast-paced environment.
- Be a collaborative team player with a positive attitude and a keenness to learn.
- Display the ability to quickly grasp new concepts and adapt to changes.
- Showcase a history of teamwork and cooperation in professional settings.

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM2,700.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Application Question(s):

- Able to join immediately?

**Education**:

- STM/STPM (required)

**Experience**:

- Outbound: 1 year (required)

**Language**:

- English (required)



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