Customer Service

6 months ago


Gelang Patah, Malaysia JOBBUILDER Full time

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: From RM1,900.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Gelang Patah (required)

Ability to Relocate:

- Gelang Patah: Relocate before starting work (required)


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