Customer Services Officer

Responsible for providing customer service support via incoming calls for brand's customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers. Candidate must possess at least a SPM.Immediate Joiners are preferred.Required language(s): Cantonese + English1...

**BB - Customer Service Officer - Commercial Service Centre (MY)** **-** **(**240000AY**)** **Responsibilities**: - You will be attending to customer’s telephone enquiries over a full range of Business Banking products and services. - You will be attending to customer’s complaint calls and ensure these cases are resolved within the stipulated time by...

**Job Scope**: - Good & Experience in closing Sales. - Provide professional customer support. - Attending and communicating promptly to customer’s needs and queries. - Acknowledging and resolving customer feedback and concerns. - Good & master in following up with customer - Communicating and coordinating with team and management. - Ensure customer...

**Job Title**:Administrative cum Customer Service Representative **Company**:Brother Windscreen Enterprise **Location**:20G, Jalan Autoville 1, Cyberjaya, 63000 Cyberjaya, Selangor **Job details**: - Customer Service - Administrative Support (General office duties such as data entry, filing, and maintaining records and generate) **Requirements**: -...

**Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - George Town ,Penang RM 2,800 - RM3,300 Rotational Shift **Qualifications**: Education background: - Bachelor’s...

Worker Sub-Type:RegularJob Description:Position SummaryAs the Office Services Assistant / Receptionist for BlackBerry Malaysia office, you will work closely with the Facilities Team, and will be the first point of contact, both by phone and in person, for all clients, customers and partners. In this position you will provide receptionist and front office...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication Customer Service - We are urgently #hiring for Customer Service Representatives who is willing to relocate to our BPO client in Malaysia. Qualifications: - Can...

**About the Roles**: Yumeiho is a leading provider of holistic health services, specializing in Yumeiho therapy. We are passionate about improving our clients' well-being and providing exceptional customer experiences. As a Customer Relationship Officer, you'll be at the forefront of our client interactions, ensuring positive relationships and effective...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Contract To Hire)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service George Town ,PenangRM 2,800 - RM3,300Rotational ShiftQualifications:Education background: Bachelor's Degree or at least Diploma or equivalent in any...

Language ProficiencyMandarin/Cantonese - reading/writing/speaking skillsWorking hours 5 days per week (Saturday & Sunday fixed off), Permanent night shiftType of Role Customer Service Translation SupportWork Location Cyberjaya (Work From Office)Key Responsibilities and Accountabilities Provides meaningformeaning interpreting. Follows interpreter protocols as...

**Responsibilities**: - Handle customer enquiries by managing calls. - Lodge new complaints. - Educate on how to lodge complaints. - Meet service level targets by achieving both service and productivity level KPIs. - Ensure all task are attended within the stipulated SLA. - Acknowledgement and creating new complaints in Complaint Portal within 1 business...

Worker Sub-Type: Regular **Job Description**: Position Summary As the Office Services Assistant / Receptionist for BlackBerry Malaysia office, you will work closely with the Facilities Team, and will be the first point of contact, both by phone and in person, for all clients, customers and partners. In this position you will provide receptionist and front...

Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers. Candidate must possess at least a SPM.Immediate Joiners are preferred.Required language(s):...

Tasks and duties: - Relaying extensive product information to customers. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to other...

Role:Any OtherTimings:Shifting Schedule (Permanent)Industry:BPO / ITESProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Communication Customer Service We are urgently #hiring for Customer Service Representatives who is willing to relocate to our BPO client in Malaysia.Qualifications: Can speak Korean Excellent communication skills...

**Company Overview**: "_**myBarber**_" is the latest addition to the Todak Holdings portfolio, a startup born out of a commitment to innovation and a desire to create solutions that enhance the lives of people in our communities. Our app aims to provide a convenient and efficient platform for customers to book appointments at local barbershops and connect...

Job Highlights: Full professional training provided 6 months contract Support Singapore Reports problems, potential crises, and complaints to the supervisor for service improvement. Works closely with our Business Partners and Panel strategic partners to resolve complaints and uncertain issues. Performs other responsibilities and duties periodically assigned...

About the Roles:Yumeiho is a leading provider of holistic health services, specializing in Yumeiho therapy. We are passionate about improving our clients' well-being and providing exceptional customer experiences. As a Customer Relationship Officer, you'll be at the forefront of our client interactions, ensuring positive relationships and effective...

Industry : Travel/Hospitality. Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while...