Delivery Sales Manager, F&b
2 months ago
**About the company**:
Our client prides themselves in serving only fresh ingredients with intense flavours in generous amounts to satisfy customers and aims to elevate the dining experience with a taste of its authentic southern region through modern and contemporary touches in our decor, dishes and drinks.
**Responsibilities**
- To maintain positive relationships with customers.
- To identify customer needs and overseeing service delivery within the business context.
- Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
- Assessing customer feedback to establish, improve, and refine delivery services to be organised and meeting deadlines.
- To build partnerships and liaising with outlet managers/area coach to deliver food in time.
- To manage all restaurant online deliveries from GrabFood, FoodPanda, ShopeeFood, and any other e-commerce portals.
- Ad-hoc duty assigned by the management.
**Requirements**:
- Diploma/ Degree in operations management or any related/relevant field.
- At least 5 years of working experience in Operations/Sales and Delivery management position or similar.
- Has experienced in has experience in handling sales/delivery sections.
- Has experience in estimating departmental requirements, preparing budgets, and scheduling expenditures.
- Strong command of written and spoken English and Bahasa Malaysia language
Remuneration
RM 7,000 - RM 9,000
Consultant in Charge
**Job Types**: Full-time, Permanent
**Salary**: RM6,000.00 - RM10,000.00 per month
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales Delivery: 5 years (preferred)
- F&B Management: 5 years (preferred)
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