Customer Service Supervisor

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they are not to be interpreted as totally inclusive. Cigna is an equal opportunity employer. POSITION : Customer Service Supervisor REPORTING TO : Customer Service Senior Supervisor 1. JOB PURPOSE Manages the daily activities of a...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of theposition, but they are not to be interpreted as totally inclusive. Cigna is an equal opportunity employer.POSITION :Customer Service SupervisorREPORTING TO :Customer Service Senior SupervisorJOB PURPOSEManages the daily activities of a team of...

Office- Full-time- Senior- Now we're looking for a Customer Service Supervisor based in our office in Kuala Lumpur.- If you are people-oriented as much as we are and ready to improve the quality of our customer service even more, we're waiting for your CV!**Responsibilities**: **What you will do**: - Handling incoming calls - Outgoing calls - Helping and...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Service Supervisor** **Tuktuk Catering** **Responsibilities**: The **Service Supervisor** oversees all aspects of a banquet or event, including set-up, food presentation, serving, and clean up while focusing on detail and quality presentation and customer service. **Service supervisors** are also responsible for training and coaching of the banquet...

**Customer Service Supervisor**: - Remote Eligible: Hybrid- Onsite Location(s): Kuala Lumpur, MY**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and...

To ensure adequate number of tills are open and operate at any point of time during store hours to avoid queuing of customers and blocking of aisles. To develop and implement manpower deployment plan per cut-off period in order to have adequate number of cashiers based on projected sales level, peak periods or productivity targets. To ensure adequate cash...

Customer Service Supervisor: Remote Eligible: Hybrid Onsite Location(s): Kuala Lumpur, MYAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Service SupervisorTuktuk CateringResponsibilities:The Service Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and clean up while focusing on detail and quality presentation and customer service. Service supervisors are also responsible for training and coaching of the banquet staff. Minimum one year work...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Customer Care customer support 3 Deliver a consistent high level of customer service. 4 Ensure correct representation of the...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

**Key Responsibilities**: - Provide accurate information to resolve issues that arise. - Execute timely reports and analysis on Contact Center (CC) Operations. - Adhere to Quality Assurance standards. - Follow the duty roster set by the Supervisor. - Attend regular customer service training, telephone etiquettes, and briefings. - Assist in the preparation...

**Key Responsibilities**: - Provide accurate information to resolve issues that arise. - Execute timely reports and analysis on Contact Center (CC) Operations. - Adhere to Quality Assurance standards. - Follow the duty roster set by the Supervisor. - Attend regular customer service training, telephone etiquettes, and briefings. - Assist in the preparation...

Caffe Sprouts is looking for a Service Supervisor to join our team!! Location: L2-05, TSLAW Tower, Imbi, Kuala Lumpur (TRX area, next to Tun Razak Exchange MRT, 5 mins walking distance from the MRT) Working hours: Mon - Saturday shift basis following schedule set by the manager (1 Offday per week) Service supervisor duties: - Maintain the SOP standards...

_**Major Responsibilities**:_ - Maintaining customer relations. - Providing feedback to Supervisor/ Head on customer’s needs/feedback. - Preparing and generating reports/relating customer queries. - Researching into customers’ queries/concerns into the systems. - And all other tasks/responsibilities assigned by the Supervisor/Head of the Department. -...