Customer Service Assistant

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

**Responsibilities**: - To resolve customer complaint in a prompt and efficient manner. - To liaise with relevant departments in solving problem in an effective & timely manner. - To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. - To monitor on the status of Customer Feedback Form (CFF ) raised. - To...

Brief introduction about **Ruyi Holdings Sdn Bhd**: **Ruyi Holdings Sdn Bhd** was incorporated in Malaysia as a private limited company in 2006, **Ruyi **provides cellular therapy and supplements under the brand name of ZÉLL-V. We are first Malaysian healthcare company to introduce cellular therapy from Germany & Switzerland. We are currently looking for...

Responsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...

**Job Overview**: **Responsibilities**: 2. Assist customers with product information, order placement, and issue resolution. 3. Provide accurate and efficient solutions to customer concerns while maintaining a positive and empathetic attitude. 4. Collaborate with other departments to resolve complex customer issues and escalate cases when necessary. 5....

**Location**: Bangsar South, Kuala Lumpur **Responsibilities**: - Delivering excellent customer care. - Build up your business acumen while learning to address customer needs. - Be part of the team that is solving complex problems for the customers. - Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer...

Job Scope: 1)To answer call 2)To check incoming fax and proceed for further action 3)to issue and print Delivery order 4)to liaise with logistic to make sure smooth delivery 5)To assist other matter requires by Business Manager and other colleague Working hours is 8.00 am -5.30 pm Monday to Friday. **Job Type**: Permanent **Salary**: Up to RM2,300.00...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...

**Job Brief** In this position, the individual is tasked with supervising Customer Service Executives and Team Leaders to ensure the provision of exceptional customer service. The Assistant Manager is also responsible for identifying bottlenecks, suggesting improvements, and optimizing operations to enhance efficiency. Furthermore, He/She are responsible...

Assistant Manager, Customer Service **Responsibilites**: - **Operational Management**: - Lead, manage and coach the regional customer services team to achieve high levels of customer satisfaction and retention. - Assist the Customer Service Manager in developing and implementing strategies, policies, and procedures to improve customer satisfaction and...

**Role: Assistant Manager/Customer Services** **Project Background**: Online Trading **Work Location**: Kuala Lumpur **Salary details**:Basic salary: RM10,000 - 20,000/ per month **Role and Responsibilities**: - Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service for Customer Support...

**Responsibilites**: - **Operational Management**: - Lead, manage and coach the regional customer services team to achieve high levels of customer satisfaction and retention. - Assist the Customer Service Manager in developing and implementing strategies, policies, and procedures to improve customer satisfaction and operational efficiency. - Resolve...

Able to determine the issue for each interaction and assist professionally. - Passionate in helping to resolve customer issues and complaint handling. - Guide and resolve the issue professionally and efficiently. - Assist customers to solve issues by providing the right solution. - Respond promptly to customer inquiries to the designated resource. - Keep...